Service Advisor - Truck Care

Service Advisor – Truck Care | Love's Travel Stops

We’re looking for a customer‑oriented Service Advisor to be the primary contact between customers and the sales department at Love’s Travel Stops.

• Fuel Your Growth with Love’s – company‑funded tuition assistance program
• Paid Time Off
• Flexible Scheduling
• 401(k) – 100% match up to 5%
• Medical/Dental/Vision insurance after 30 days
• Competitive pay
• Career development
• Quarterly bonus program
• Hiring immediately

Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. Service Advisors are key members of management, combining technical and managerial skills to lead service centers and progress toward becoming a Truck Care General Manager.

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns.

• 6+ months in customer service or sales preferred.
• Valid driver's license with a clean safety record.
• Pass drug screening and medical exam as required by regulations.
• Excellent communication and interpersonal skills.
• Exceptional customer service and positive rapport building.
• Expert salesmanship; ability to manage operations and employee engagement.
• Strong organizational and multitasking abilities with attention to detail.
• Effective teamwork skills.
• Physical demands: standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, frequent lifting/moving of items over 75 lbs.

Love’s Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.

Love’s has been fueling customers’ journeys since 1964. An innovation and perseverance‑driven family‑owned and operated business headquartered in Oklahoma City, Love’s serves more than 630 locations across 42 states with over 40,000 team members in North America and Europe. The core business includes travel stops and convenience stores, and the company continues its commitment to offer products and services that create value for professional drivers, fleets, and fuel customers.

• Gemini Motor Transport – one of the industry’s safest trucking fleets.
• Speedco and Love’s Truck Care – the largest oil change and preventive maintenance and total truck care network.
• Musket – a rapidly growing Houston‑based commodities supplier and trader.
• Trillium – a Houston‑based alternative fuels expert.
• TVC Pro‑driver – a commercial driver’s license (CDL) protection subscription service.

Love’s Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans are encouraged to apply.