Financial Controller

About the role

• Controller - to be the go-to expert for Finance and Accounting in our fast-growing SaaS startup. You are a Finance and Accounting professional who understands Operations, and your ability to take ownership in these areas will empower your peers to drive Product Development and Go-to-Market strategies at high velocity. This role is ideal for a hands-on Individual Contributor with a strong Financial background who can independently manage diverse responsibilities and support the company's path toward Cash-Flow Neutrality.

The ideal candidate will have experience in Financial Operations, Compliance, and Cross-Functional Collaboration. They will be comfortable managing External Partners and Internal Processes to ensure efficiency and accuracy. This is not a role for someone focused solely on High-Level Strategic Planning—this role requires someone who thrives in a Fast-Paced Environment and is eager to take on challenges directly.

• Maintain Financial Controls and oversee relationships with External Accounting and Compliance firms.
• Work closely with External Telecom Tax Compliance firms and Internal Legal Teams to ensure adherence to Industry Regulations.
• Review and ensure accurate classification of Monthly Expenses in collaboration with External Accounting Partners to support timely Month-End Close.
• Manage Telecom and Sales Tax Registrations with External Firms, handling Notices and Escalating Issues when needed.
• Research Tax Registration Requirements for New Products and identify potential Cost-Saving Opportunities for Customers.
• Coordinate Bill Approvals across Departments to ensure timely processing of Vendor Invoices.
• Provide Leadership with Actionable Insights for Financial and Operational Improvements.

Cash Flow and Financial Strategy:

• Support Strategic Planning and Negotiations to optimize Cost of Goods Sold (COGS) and drive the company toward Cash-Flow Neutrality.
• Monitor and raise alerts regarding Unnecessary Refunds and other Cash Flow Concerns, Escalating as needed.
• Partner with Leadership to identify and implement System-Wide Improvements to enhance Financial Stability.

Project Management:

• Serve as the Primary Project Manager for Cross-Functional Initiatives related to Finance, Compliance, and Operations.
• Work with External Partners to resolve Financial Notices, Registrations, and Compliance Matters efficiently.
• Negotiate with Government Agencies, Vendors, and other entities to support Financial and Operational Goals.
• Take ownership of diverse responsibilities, independently driving key Initiatives.
• Oversee the Company Cap Table, manage Stock Issuance, and coordinate Investor Agreements for Equity-Related Matters.

• Strong background in Finance and Accounting.
• Experience working in an Early-Stage Startup and handling the Financial Responsibilities common at this stage.
• Exceptional Project Management Skills with the ability to balance Multiple Priorities in a Fast-Moving Environment.
• Experience working with External Accounting, Compliance, and Legal Partners.
• Proven ability to manage Complex Financial Processes, including Tax Compliance, Expense Classification, and Vendor Approvals.
• Ability to effectively interact with Vendors such as Government Agencies, Regulatory Bodies, and Supply Chain Partners.
• Strong Analytical and Problem-Solving Skills, with a focus on Efficiency and Cost Reduction.
• Self-Motivated and Adaptable, capable of working independently as an Individual Contributor.
• Experience in Telecom or Regulated Industries is a Plus.

Community Phone has a customer-obsessed culture. We are looking for team members who love our product and mission.

Beyond the job description, here are some traits members of our team share:

• We value Curiosity and learning in our employees. We promote open-mindedness, embrace mistakes, and encourage challenging questions for personal growth. We create a culture of continuous learning to empower our team to tackle challenges and excel in their roles.
• Efficiency Where it Counts. We operate lean, optimizing resources to improve our products and deliver a world-class customer experience. We prioritize…