Group Product Manager, Financing

Position: Group Product Manager, Home Financing
Location: Toronto

Final date to receive applications:10/29/2026

Address:33 Dundas Street West Job Family Group:

Customer Solutions Role Mandate The Group Product Manager, Home Financing provides senior product and people leadership for an assigned portfolio of Canadian Home Financing products and capabilities, with primary accountability for defining product strategy, developing and maintaining multi-year roadmaps, and managing products across their full lifecycle.

The role is accountable for balancing customer outcomes, portfolio growth, profitability, pricing, risk-adjusted performance and operational sustainability. It uses market, customer, financial, operational and risk insights to identify opportunities, recommend priorities, develop business cases and translate strategy into executable initiatives.

The Group Product Manager operates as a senior Home Financing product subject-matter expert and trusted advisor. The role leads through a complex matrix, mobilizing partners across Technology, Credit Risk, Operations, Collections, Finance, Treasury, Legal, Compliance, Marketing, Analytics and frontline channels. The role also provides direct people leadership, building team capability through clear accountability, coaching, delegation and development.

Key Accountabilities Product strategy and portfolio leadership

Define and maintain the vision, strategy and multi-year roadmap for the assigned Home Financing product portfolio, aligned with Canadian P&BB priorities, customer needs, market conditions and BMO’s risk appetite.

Identify emerging trends, customer needs, competitive developments, regulatory changes and product gaps; translate insights into strategic recommendations and prioritized action plans.

Recommend business priorities, sequencing and resource requirements to senior leaders and provide clear strategic direction to delivery teams and partners.

Act as the senior product subject-matter expert for the assigned portfolio, communicating complex product, financial, technology and risk considerations in clear business terms.

End-to-end product lifecycle management

Own the end-to-end lifecycle of the assigned products and capabilities, including strategy, design, value proposition, pricing, implementation, servicing, enhancement, sustainment and retirement.

Ensure product requirements, documentation, templates, customer and employee materials, policies and procedures accurately reflect approved product and system functionality.

Assess product and process issues, establish root causes and lead sustainable solutions that improve customer outcomes, operational effectiveness and control performance.

Maintain an integrated view of product, process, technology, data and channel interdependencies and ensure changes are appropriately sequenced and governed.

Portfolio economics, pricing and performance

Establish and monitor financial, customer, growth, utilization, retention, operational and risk indicators for the portfolio.

Develop a deep understanding of portfolio economics and performance drivers, including balances, originations, revenue, margin, expenses, capital considerations, customer behaviour and channel performance.

Lead or support pricing and value-proposition strategies, including analysis of customer impact, competitiveness, financial outcomes, operational feasibility and risk implications.

Partner with Finance, Treasury, Analytics, Risk and channel stakeholders on forecasting, performance reporting and recommended corrective actions.

Prepare clear executive-level insights, recommendations and decisions required to improve portfolio growth, profitability and risk-adjusted performance.

Customer, frontline and channel experience

Champion the end-to-end customer and frontline experience across acquisition, fulfilment, servicing, renewal, refinance, re-advance and other relevant lifecycle events.

Use customer research, behavioural data, frontline feedback, complaints, operational insights and journey analysis to identify friction points and prioritize improvements.

Partner with Marketing, Analytics, Digital, Operations and distribution channels to develop effective value propositions, offers, campaigns, education, training and adoption plans.

Ensure frontline teams have clear product guidance, job aids, documentation, escalation paths and change-management support.

Promote simple, transparent and consistent experiences across assisted and digital channels.

Business cases, investment and roadmap prioritization

Identify product and capability…