Dental Receptionist

Position Title: Dental Receptionist

City: Grandview

State/Territory: US-WA

Employment Duration: Full time

Offer Relocation: No

Excempt Status: Non-exempt

: 17348

Join our team as a Dental Receptionist at Medical-Dental Clinic in Grandview, WA!

Monday-Friday 8:30-7:00pm and Saturdays 8:30-4:00

• 0.9 FTE (36 hours per week)
• $17.57-$21.52/hour DOE with the ability to go higher for highly experienced candidates
• Additional pay for your bilingual skills, paid on hours worked
• 100% employer-paid health insurance, including medical, dental, vision, Rx, 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

• Answers the phone, transfers calls and takes messages as needed for the clinic
• Greets patients and maintains patient and visitor log. Notifies appropriate person of the patient's arrival. Provides translation services as needed to patients
• Ensures accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registers new patients and updates patient data in the computer
• Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies appropriate Provider of all patient no-shows and cancellations. Adjusts and updates the schedule for cancellations, new patients and recall appointments
• Verifies patient's insurance eligibility and obtains and files insurance documentation. Assists patients with questions regarding insurance plans as needed
• Reviews and responds to patients' questions in person, via phone, and patient portal systems
• Performs routine billing functions such as posting patient encounters, billing insurance companies, encouraging payment, taking payments and generating end-of-day reports
• Reviews cash box receipts and reconciles cash box daily
• Manages the Referral Process, working on referrals from inception through completion
• Manages the recall process to include follow-up communication to patients for routine preventative care, treatment plan completion, and other appointments as needed
• Ensures that clinic generated documents are sent to the Health Information department and office related clinic documents are filed in the patient's record
• Creates treatment plan estimates, reviews estimates with the patient, and collects upfront fees
• Perform other duties as assigned

• High School Diploma or GED
• One year's experience in a clinic, optometry or dental office preferred
• Bilingual (English/Spanish) required at a level 9
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
• Ability to interact with patients, Providers and staff in a professional manner
• Basic proficiency with a variety of computer programs including Microsoft Outlook, Word, and Excel
• Basic knowledge of medical terminology and healthcare billing insurance preferred
• Ability to deliver outstanding customer service
• Ability to work flexible hours including evenings, weekends and holidays

"Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being."

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Visit our website at  to learn more about our organization!