Medical Assistant

Overview

Eventus Whole Health delivers an integrated model that provides holistic care for medically vulnerable adults achieving extraordinary outcomes for the people we serve. We do this through a value driven framework of excellence, integrity, person-centeredness, stewardship and teamwork. This care is provided to adults who reside in skilled nursing, assisted living facilities and private residences through a network of healthcare providers including Physicians, Nurse Practitioners, Physician Assistants, Psychologists, Licensed Clinical Social Worker, Clinical and Administrative Support Staff.

The Medical Assistant is responsible for enhancing the performance of the clinical care teamthroughsupporting and facilitating clinical services with their assigned providers. The Medical Assistant is required to work in the field with the assigned provider as directed by Lead Medical Assistant or MA Manager/Supervisor. You may be asked to travel to facilities up to 60 miles from your home. This position will typically be a Monday
- Friday dayshift.

* Mileage reimbursement plan is offered.

• Ensure thattheclinical provider in the assigned buildingisable tofocus on taking care of their patients for the day
• Ensure that each patient is seen as medically necessaryperclinical protocol.
• Serve as a “buffer” between provider and families/staff to facilitate proper patient management.
• Document appropriate encounter and timeforCCMand BHI services
• If scheduling is assigned:
  Scheduling rosters should be updated daily to ensure accuracy and schedules sent timely.
• Assist with any day-of changes to the scheduled visits due to acute needs, hospitalizations, admissions, or discharges
• Prepare clinical documentation for assigned providers each day
• Complete basic opening of encounternoteas per discipline protocol
• Perform medication reconciliation on all scheduled patientseachencounter
• Enter appropriate facility chartdataon all scheduledpatientseach dayinto patient encounternotesand assign to provider
• Enter lab and other diagnostic study results into patient encounter and assign to provider as per guidelines
• Assist withcollectionand sorting ofall clinical paperwork needed for clinician review and ensure completion each day
• Host telehealthsessionsfor providers as assigned by manager/supervisor, both routine and acute visits

• When scheduling is an expectation for your role:
  • Share patient schedules with key facility staff as needed.
• Assist with anytriage needs as directed by assigned provider (whether they are in or out of the building that day)
• Assist with triage documentation as needed.
• Ensure that all needed paperwork is routed for the facility to Eventus providers, office, or families.
• Assist with consents for any services needed.
• Attend stand up meetings to reportany needed information from the facility to Eventusprovidersand vice versa if allowed by facility.
• Assist with discharge planning of clinical services as needed.
• Ensuring check in and out each day with facility staff regarding patients seen, status, etc.
• Maintain patient confidentiality at all times.
• Document appropriate encounter and timeforCCMand BHI services
• Check all forms of communication several times daily to ensure patient needs are met.
• Inform patient and family ofrecent visits, new orders and defer to provider when needed
• Communicate transitions of care to CCM team to enhance patient care and education.

• Medical Assistants are expected to be knowledgeable and adhere toEventus Whole Healthstandards , policies and procedures and outlined in employee handbook including HIPAArules and regulations.
• Medical Assistants should adhere to theEventus Whole Health dress  code policyi.e.clean, wrinkle-free, matching scrubs with…