Scheduler – Imaging

Location: Boardman, Ohio

Schedule: Full-Time | Monday - Friday, 8:30 AM - 5:00 PM

Southwoods Health is hiring a Scheduler for our Imaging location in Boardman, Ohio. In this role, you will coordinate directly with physician offices to schedule radiology examinations. As a core member of the team, you will be responsible for providing courteous, accurate, and timely customer service to all patients and clinical partners.

• Communication & Routing:
  Answer incoming calls, route inquiries efficiently, and take accurate phone messages when unable to connect a caller immediately.
• Scheduling Coordination:
  Schedule imaging exams with referring doctors' offices and proactively call patients on behalf of referring physicians to book their procedures.
• Pre-Exam Verification:
  Verify provider orders against the scheduled procedure, confirm insurance eligibility, and enter precise data into the Meditech system.
• Care Logistics:
  Ensure all medical authorizations, required blood work, patient preps, pre-screening documents, and previous diagnostic films are obtained prior to the patient’s exam.
• Data Management:
  Update patient demographic data and insurance information within the chart or Electronic Medical Record (EMR) system.
• Compliance:
  Perform all tasks in accordance with facility policies, objectives, and mission statements. Ensure all workflow processes maintain compliance with regulatory agencies.

• Education/Training:
  Completed coursework or training in business office operations, computer applications, and medical terminology.
• Technical
  
  Skills:
  
  Strong typing and computer competencies. Prior experience navigating medical databases is highly preferred.
• Experience:
  
  Previous medical receptionist or healthcare scheduling experience is preferred.
• Core Competencies:
  
  Effective communication skills, professional problem-solving capabilities, and a commitment to maintaining a professional demeanor backed by strong ethical principles.

At Southwoods, it's not just about the treatment, but how you're treated. Join our award-winning team today.

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