Engagement Care Coordinator

Join our team!

The pay range for this position is $20.19 - $25.03 per hour based on experience, education, and/or licensure.

I ntegrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeast and Central Ohio with a comprehensive array of behavioral health and other services - working with local partners to promote healthy people and strong communities.

All of our services are intended to be collaborative and personalized for the individual.

• Joins with family to identify care coordination needs/services in line with service delivery standards and program outcomes to ensure best outcomes for children, youth, and families.
• Works with families to define cultural factors that influence strengths, functioning, and family interaction styles to ensure ongoing engagement and success in care planning.
• Identifies strengths of children, youth, and families for utilization in care coordination engagement and supporting healthy outcomes.
• Coordinates family-based-services for children, youth, and families in their home, school, and community.
• Ensures with family that services identified on care plans are the most appropriate, least restrictive, and meet the safety and treatment needs of the child, youth and family.
• Engages and build positive relationships with children, youth, and families in coordination with child and family teams to support successful integration of team members and care plans.
• Develops collaborative and creative partnerships with community resources to meet the diverse needs of youth and families.
• Maintains necessary documentation, participates in program evaluation, attends team and program planning meetings, cross-systems training, and acquires knowledge of community resources.
• Remains current with all training requirements including but not limited to High Fidelity Wraparound, MI, Cultural Humility, etc.
• All other duties as assigned.

• Experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field:
• three years with a high school diploma or equivalent; or
• two years with an associate degree or bachelor's degree; or
• one year with a master's degree or higher
• Knowledge and experience in Hi-Fidelity Wraparound preferred (Certification provided at time of employment).
• Two years of experience in a coordinated supportive services or care coordination role preferred.
• Experience working with people with autism spectrum disorders and developmental disabilities preferred.
• Experience in one or more of the following areas:
• family systems,
• community systems and resources,
• case management,
• child and family counseling or therapy,
• child protection, or,
• child development.
• Be culturally humble or responsive with training and experience to manage complex cases
• Have the qualifications and experience needed to work with children and families who are experiencing serious emotional disturbance (SED), trauma, co-occurring behavioral health disorders and who are engaged with one or more child serving systems (e.g. child welfare, intellectual and developmental disabilities, juvenile justice, education)
• Excellent organizational skills with the ability to stay focused and prioritize multiple tasks
• Demonstrated high degree of cultural awareness.
• Experience with multi-need individuals and families.
• Broad knowledge of community service systems.
• Willing to participate in and lead cross-systems care coordination.
• Able to effectively communicate through verbal/written expression.
• Must be able to operate in an Internet-based, automated office environment.
• Valid Driver License required
• Ability to operate, receive and conduct video calls and/or meetings in an automated office environment is required
• Ability to maintain a minimum of 100mbps for high-speed internet connection is required

• Medical
• Dental
• Vision
• Short-term Disability
• Long-term Disability
• 401K w/ Employer Match
• Employee Assistance Program (EAP) provides support and…