Banquet Server

Job Details

Job Location:

Double Tree by Hilton Independence
- Independence, OH 44131

Job Category:
Hospitality
- Hotel

Set‑up, service and breakdown assigned functions in a safe, accident‑free manner.

• Read BEO and know how to complete a set‑up. (3%)
• Set tables in assigned area correctly and uniformly. (15%)
• Keep station neat and clean while servicing guests per established policies and procedures. (5%)
• Use proper in‑room clearing and aisle tray break‑down buffet or other special food service tables and equipment. (5%)
• Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables and equipment. (5%)
• Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage. (50%)
• Follow all guest check and money‑handling procedures when serving ala‑carte and beverage orders. (2%)
• Other duties as assigned (5%)

Knowledge and

Skills:

• Education:
  
  High school or equivalent.
• Experience:
  
  Two years hotel banquet food/beverage service.
• Skills and Abilities:
  
  Able to read and speak English. Able to lift, push, carry 20‑40 lbs.

No. of employees supervised:
None.

Travel Required:

Local travel for outside catering functions only.

Hours

Required:

Flexible. Scheduled days and times may vary based on need.

Lifting/Pushing/Pulling/Carrying:
Lifting 20‑40 lbs (trays, dish racks, glass racks, etc.), Pushing 50‑100 lbs (carts, Queen Mary’s, hot box, portable bar), Carry 20‑40 lbs (trays, dish racks, glass racks, etc.).

Bending/Kneeling:
Ability to bend to lower level cabinets and banquet storage room. Bend to lift trays.

Mobility:
Maneuver in narrow areas and between seated guests. Distance 100 ft – 100% of time.

Continuous Standing:
Standing required to service guest(s)/functions; 100% of time scheduled.

Climbing Stairs:
Up to approx. 12 steps 20% of 8 hours.

Driving:
No driving required.

Work Environment – Inside: 95% of 8 hours. Outside: 5% of 8 hours.

Abnormal temperature exposures:
Extreme summer heat of 95 degrees and above and winter cold.

Hearing:
Moderate – communicate with supervisor, coworkers, guests.

Vision:
Moderate – view set‑up, serve guests.

Speech:
Moderate – communicate with supervisor, coworkers, guests.

Literacy:
Moderate – read and understand instructions on BEOs.

Chemicals/Agents:
Cleaning agents for silver, stainless steel and floor surfaces – 30% of time.

Protective Clothing:
Slip resistant footwear. Approx. 100% of scheduled shift.