More jobs:
Servicenow Architect
Job in
Germany, Pike County, Ohio, USA
Listed on 2025-12-25
Listing for:
Aapmor
Full Time
position Listed on 2025-12-25
Job specializations:
-
HR/Recruitment
-
IT/Tech
IT Consultant
Job Description & How to Apply Below
Overview
Job Title: Service Now HRSD Architect
Experience Level: 12+ Years
Location: New York (Remote) Travel on demand
Contract: long term
Role Overview: We are seeking an experienced Senior Project Manager with expertise in Service Now HR Service Delivery (HRSD) and a solid understanding of HR processes. The ideal candidate will lead HRSD projects, ensuring successful implementation and alignment with our organizational goals while fostering a collaborative environment.
Key Responsibilities- Lead end-to-end project management for HRSD and Service Now implementations using Agile methodologies.
- Collaborate with cross-functional teams to gather requirements, ensuring alignment with HR process needs.
- Coordinate Service Now implementation with HR processes and HRSD modules, ensuring user training and adoption.
- Develop detailed project plans, timelines, and resource allocation strategies.
- Ensure project deliverables meet quality standards and are delivered within scope, budget, and schedule.
- Manage stakeholder communications and provide regular project updates.
- Identify risks, propose mitigation strategies, and resolve project issues proactively.
- Drive continuous improvement initiatives to optimize HRSD workflows and Service Now solutions.
Skills and Qualifications
- Bachelor’s degree in Business Administration, Human Resources, IT, or a related field.
- Proven experience as a Project Manager with a focus on HRSD and Service Now implementations.
- In-depth knowledge of HR processes, including talent acquisition, employee onboarding, payroll, and employee relations.
- Expertise in the Service Now HRSD platform and related modules, including scripting and data migration.
- Strong project management skills with proficiency in tools like MS Project, JIRA, or similar platforms.
- Excellent communication, leadership, and stakeholder management skills.
- Project Management certification (PMP, PRINCE2) is a plus.
- Experience in change management and organizational transformation related to HR technology.
- Familiarity with ITSM and other Service Now modules.
- Advanced problem-solving skills and a solution-oriented mindset.
Service Now Certified Implementation Specialist certification is a plus.
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