Pre-Sales Engineer; Instaclustr

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Net App is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

An Instaclustr Pre‑Sales Engineer at Net App leads the technical strategy for greenfield and installed base accounts. Working in tight collaboration with Sales colleagues, SEs align technical and service capabilities to customer needs and articulate how companies will benefit from partnering with Net App. They also help orchestrate a team‑selling environment, pulling in SMEs when appropriate.

• Find and support opportunities in new and existing customers in close collaboration with Sales
• Translate customer business needs into technical solutions based on Instaclustr offerings, leveraging broad understanding of the competitive and technology landscape
• Partner with SMEs, Sales, Customer Success and other groups to create comprehensive solutions
• Develop and own key stakeholder relationships within the customer and partner communities
• Conduct demonstrations and lead POCs in collaboration with SMEs as needed
• Demonstrate a good understanding of both business and technology strategy, change management, and a principled approach to broad digital transformation challenges and opportunities
• Use Net App’s sales tools to effectively manage accounts, opportunities & pipeline in alignment with Sales

• Technical knowledge:
  Understand Open Source technologies, with emphasis on one or more of the Instaclustr projects, including capabilities, competitive landscape and differentiation
• Understanding the services that Instaclustr provides and the value that delivers to the market
• Use of or strong knowledge of these applicable technologies is required for this role:
  Cassandra, Kafka, Postgre
  
  SQL, Open Search (Elastic Search), Click House
• Drive results through customer obsession and being the technical authority to win opportunities
• Communication and planning:
  As a key member in the account team, able to think on their feet, ask good questions and uncover and articulate unmet needs and value
• Business knowledge: able to articulate how our value proposition maps to customer requirements
• Leadership:
  Technical leadership in team selling environments
• Ownership of technical relationship with the customer at the O-M level

• A minimum 8 to 12 years of experience is desired
• A bachelor's degree in computer science or a similar field is a plus but not required

Net App is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age‑old problems, like how to use data most effectively to run better— but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work‑life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let’s talk.