Expert SAP Application Support Clinical Supply

For our site in Pfaffenhofen/Ilm we are seeking highly qualified candidates to fill the position:

In this multifaceted role, you will be the crucial link between our operational teams and technical experts, ensuring smooth system performance and optimal process support.

• Operational Support: Analyse and resolve daily business issues, assisting end users directly.
• Liaison Role: Work closely with technical teams and business stakeholders to deliver practical, business‑oriented solutions.
• Incident Management: Identify and prioritise critical issues, develop solutions, and elevate to IT if required.
• Training & Change Management: Train new employees, introduce new processes and functions, and drive change initiatives.
• SAP Change Process: Gather and document requirements, coordinate and execute testing, and manage change requests.
• Process Improvement: Contribute to the continuous improvement of Clinical Supply processes and systems.
• Documentation & Compliance: Create and maintain SOPs, collaborate on technical documentation, and ensure compliance with regulatory requirements.
• Technical Support: Provide, install, maintain, and validate equipment such as SAP printers and production laptops.

• University degree in natural sciences or IT (SAP‑related background preferred)
• 1–3 years of experience in the pharmaceutical industry, ideally in Clinical Supply and/or with SAP systems
• SAP expertise, ideally across multiple modules
• Strong knowledge of Microsoft Office
• Excellent written English and German skills; verbal English skills are an advantage
• Structured, precise, and detail‑oriented working style
• Strong communication skills with a collaborative mindset
• Organisational talent and self‑motivation
• Flexibility to adapt to changing priorities and a willingness to learn
• Knowledge of GxP requirements; familiarity with specific IMP requirements is an asset