IT Operations Specialist

With over eight decades of history, Stokke was founded on Norway’s west coast in 1932. Deeply rooted in Scandinavian heritage, our brand is built on principles of quality, craftsmanship, and family connection. For more than 40 years, Stokke has delivered iconic and innovative solutions for children—products that are not only beautifully designed but made to nurture family bonding and support child development.

With global offices in Norway, The Netherlands, the U.S., Germany, France, and Asia, Stokke offers a truly international work environment, committed to shaping a better world through confident kids.

Our IT Operations team is the backbone of Stokke’s regional technology ecosystem. We ensure systems run reliably, projects are delivered with quality, and security standards are upheld across all offices.
As an IT Operations Specialist, you will bridge regional operational needs with global initiatives—helping teams stay connected, productive, and secure. This is a highly collaborative role with no direct people leadership, but significant cross‑functional partnership.

The IT Operations Specialist is responsible for managing regional IT infrastructure and services, with a strong emphasis on office technology ownership. This position requires an on‑site presence to support daily operations and provide hands‑on technical expertise.
You will also support colleagues remotely across several European offices and the US, ensuring high service quality and smooth technology operations across regions.

• Uphold a secure, efficient, and user‑centric IT environment that reflects Stokke’s global standards.
• Act as a trusted IT partner to regional teams, ensuring technology enables productivity and business continuity.
• Foster a culture of collaboration, service‑mindedness, and continuous improvement within IT operations.

• Manage incidents, problems, and service requests across hardware, software, networking, and user devices.
• Support the onboarding and offboarding of employees, ensuring seamless access and setup.
• Ensure adherence to ITIL practices and contribute to agile operational workflows.

• Own the operation and performance of all office technology, including:
  • Meeting room systems (AV equipment)
  • Network infrastructure (LAN / Wi‑Fi)
  • Printer and device fleets
  • Core office systems essential for day‑to‑day functioning
• Ensure high availability, reliability, and user satisfaction with onsite systems.

• Implement, optimize, and maintain cloud environments, focusing on Microsoft technologies.
• Enforce security policies, monitor compliance, and proactively address vulnerabilities.
• Provide technical guidance to stakeholders and regional teams.

• Manage hardware and software distribution, deployments, and lifecycle processes.
• Strengthen security settings and ensure alignment across onsite and remote users.
• Identify improvement opportunities and propose scalable operational enhancements.
• Evaluate vendors, negotiate contracts, and monitor performance against SLAs.
• Coordinate with external partners to maintain operational excellence.

• Lead or contribute to regional IT projects, ensuring alignment with global standards and timelines.
• Resolve incidents efficiently, escalating when needed while maintaining clear communication.
• Provide updates, documentation, and status reports to internal stakeholders.
• Partner closely with global IT to ensure standardization and consistency across regions.

You are a resourceful and solutions‑oriented IT professional who thrives in a dynamic environment. You enjoy blending hands‑on technical work with cross‑functional collaboration, and you bring structure, ownership, and service excellence to everything you do.

• Degree in Computing, Computer Science, Information Technology, or a related field.

• Experience in IT infrastructure…