Quality Analyst Project Coordinator; German

Quality Analyst Project Coordinator (German)

Germany Remote;
Nairobi, Nairobi, Kenya

We are looking for a highly skilled Quality Analyst Project Coordinator to support the development of advanced AI tools for product attribution, classification and other purposes. This project focuses on creating a rich and diverse dataset of written German text, annotated and corrected by humans.

• Review and audit labeled datasets for both text and image-based content to ensure accuracy, consistency, and adherence to guidelines.
• Document and share feedback with the individual labelers.
• Identify trends and insights in quality performance, and effectively mitigate quality performance issues.
• Communicate quality trends and insights to the customer. Calibrate with the customer on instructions and edge cases.
• Evaluate responses generated by AI, verifying correctness, clarity, relevance, and alignment with task instructions.
• Apply knowledge of Consumer Packaged Goods domain to accurately classify and/or describe products.
• Collaborate with cross-functional teams to update labeling workflows and improve quality.
• Monitor performance metrics (e.g., accuracy rates, inter-rater agreement) and contribute to continuous improvement initiatives.
• Generate responses with intentional but realistic grammar, spelling, and structural errors.
• Calibration sessions to align QA standards across teams and help train new reviewers or analysts.
• Adapt quickly to evolving guidelines, new task types, and AI model updates in a fast-paced, iterative environment.
• Ensure that documentation is up to date.

• English as a second language - minimum C1 English proficiency required.
• C2 level of German.
• Ability to follow linguistic and situational writing prompts.
• Excellent written communication and coordination skills.
• 2 years working experience in a corporate/ business environment.
• Prior experience in at least one of the following:
• Linguistic QA.
• Data annotation for NLP/AI projects.
• ESL/EFL teaching, editing, or copyediting.
• Keen eye for detail - spotting subtle grammar and structure issues others miss.
• Comfortable reviewing and providing feedback on structured data.
• Ability to give actionable and constructive feedback to annotators.
• Experience with creating and tracking timelines, milestones, and status reports is a plus.

• C1 or C2 level English proficiency.
• Familiarity with error tagging systems is a big plus.
• Experience in CPG industry/workflows, or other relevant knowledge of retail products.

NB: This is a temporary, project-based position with the possibility of renewal. While this role will be on payroll, please note that benefits are not included as part of this position.