Collaboration Platform Administrator

Tangram Flex is seeking a reliable, mission focused Collaboration Platform Administrator. This is a full-time in-person position at WPAFB that supports both local and geographically dispersed Air Force and Navy teams. In this role, you will assist in the daily administration, support, and maintenance of applications in our enterprise collaborative development environment. Working closely under the guidance of the technical lead, you will help ensure highly available, secure, and scalable solutions for the program.

This is an excellent opportunity for an administrator who excels in hands‑on system maintenance and user support, working in direct partnership with Senior Systems/Software Engineers to keep critical defense pipelines running smoothly.

At Tangram Flex, we provide engineering products, solutions, and services that enable innovators to design, develop, verify, and deliver software advancements to critical systems faster. By transforming how our nation solves complex software challenges, our work accelerates innovation that strengthens national security.

The Collaboration Platform Administrator is a critical, mission-enabling role within a modern engineering environment that enables end-to-end requirement traceability, development integration, and secure user collaboration across the enterprise. Operating within both Controlled Unclassified Information (CUI) and higher security level enclaves, this position delivers advanced administration, governance, and user support for an integrated digital engineering toolchain—including tools such as Jama Connect, Atlassian Data Center applications (Jira, Confluence, Bitbucket), and Git Lab repositories.

Acting as the secondary Security Point of Contact (POC) for these platforms, this position will assist with ensuring all tool configurations, workflows, and access controls strictly align with applicable security policies, compliance procedures, and role‑based permissions. Serving in a highly collaborative capacity, the candidate will partner with systems engineering, software development, cloud infrastructure, and program management teams to resolve cross‑platform issues via a Jira Service Desk ticketing system.

By actively engaging geographically separated Air Force, Navy, and stakeholder teams, this role supports the program’s technical lead in delivering a highly available, scalable, and fully documented digital ecosystem that directly aligns with mission‑critical program objectives.

Primary Responsibilities:

• Support administrative duties for digital engineering and support tools
• Provide troubleshooting, guidance, and support to users
• Maintain requirements workflows that support end‑to‑end traceability links across Digital Engineering tools and processes
• Provide stakeholder engagement and customer support for geographically separated teams, facilitating communication, gathering requirements, tracking issues, and communicating system changes
• Support tool operations within multiple security level environments in accordance with applicable organizational security, access, and handling procedures
• Serve as the secondary security point of contact for digital engineering tools; assist in coordinating security‑related requirements, access management, compliance activities, and issue resolution at all applicable organizational levels
• Develop and maintain process documentation, such as including standard operating procedures, system configuration documentation, onboarding materials, workflow diagrams, configuration records, troubleshooting guides, and user‑reference materials
• Support training, onboarding, and recurring user engagement activities for new and existing system users
• Participate in regular…