Content Acquisitions Coordinator

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Regular Full-Time Admin. Support Work Holland, OH, US

Salary Range: $20.00 To $22.00 Hourly

Full-time in Holland, Ohio

Onsite first 60 days, then moves to hybrid.

Midwest Tape | Hoopla

For over 30 years, Midwest Tape has served libraries and their patrons with unparalleled access to the best content available in the media world. Our digital offering, hoopla Digital, combines the media and library expertise of Midwest Tape with the latest in web and mobile technology, delivering an all-in-one experience to the library world. As hoopla continues to grow on a global scale, we are expanding our team.

Full-time in Holland, Ohio

Onsite first 60 days, then moves to hybrid.

Midwest Tape | Hoopla

For over 30 years, Midwest Tape has served libraries and their patrons with unparalleled access to the best content available in the media world. Our digital offering, hoopla Digital, combines the media and library expertise of Midwest Tape with the latest in web and mobile technology, delivering an all-in-one experience to the library world. As hoopla continues to grow on a global scale, we are expanding our team.

Position Summary

The Digital Acquisitions Coordinator supports the evolution and growth of Hoopla Digital’s publishing, music, video, and comics content offering. This role is the primary point person for providing aid to the team members solely responsible for managing account relationships. The coordinator will be responsible for tasks related to processes and their efficiencies, including responsibilities for certain aspects of the acquisition curation, adherence to contract rights availability, and assistance in tracking and documenting team processes as related to strategic objectives.

This work includes assisting initiative planning and contributing to metrics across the team. The coordinator will also assist with administration, including meeting planning and scheduling (ex. conferences) as well as supporting the leadership with general planning.

Primary Duties and Responsibilities:

To perform this position successfully, an individual must fulfill the knowledge, skill, and/or ability requirements listed below.

• Review and address all requests received by the Digital Acquisitions team using established systems and procedures including, but not limited to:

• Content takedown and removal procedures.
• Publisher related inquiries.
• New business opportunities.
• Access and credentials to the Vendor Portal and Hoopla Digital via Press Pass.
• Content title requests.

• Review, identify issues and resolve issues associated with discrepancies in title level availability and duplication for partner catalogs, partner branded assets, and partner landing pages to ensure the proper titles are activated when and where expected.

• Conduct audit of content transfers for accuracy associated with Sales, Ops/Data, and the Business Intelligence Teams.
• Collaborate with the account managers across the team to conduct annual reviews of active accounts to ensure they meet requirements to maintain active relationships with Hoopla Digital directly.
• Audit and maintain accurate and up-to-date details of Salesforce data as related to accounts to ensure integrity in the system and increase the opportunity for Digital Acquisitions to manage the daily business more strategically.
• Collaborate closely with other departments to audit competitor title level and collection offerings.
• Audit of access to the Vendor Portal and Hoopla Digital via Press Pass credentials.

• Set and organize team meetings and other requested meetings to ensure regular communication. This is inclusive of invitations, agendas, and note documentation during meetings to provide recaps and actionable items to be addressed.
• Creation and organizing of documentation related to work processes and workflows inclusive of definitions and nomenclatures as needed that can be utilized both by the Digital Acquisitions Team and other teams across the organization for the purposes of trainings and manuals as related to the workflows and processes of the Digital Acquisitions Team.
• Coordinate event planning activities including creation of overview documentation, scheduling of related meetings to prepare, marketing materials, trade show requirements, vendor meetings, any related travel support, etc.

• Support Digital Acquisitions collaboration with…