Controls Scrum Master

The Controls Scrum Master will facilitate Agile delivery for the global High Density Liquid Cooling (HDLC) controls application teams. This role will support multiple cross‑functional teams across global locations, ensuring effective adoption of Scrum and Kanban methodologies while removing impediments to team productivity and delivery excellence. This position plays a critical role in the global organization, enabling teams to deliver high‑quality controls applications while maintaining strong coordination with global Product Owners and technical leadership.

This position will be based onsite at Vertiv's Westerville (OH) location.

• Agile Facilitation (40%)
  Scrum (NPDi):
  Facilitate daily stand‑ups, sprint planning, reviews, retrospectives; coach on story estimation and Definition of Done
  Kanban (ETO):
  Establish boards and backlogs, enforce WIP limits, monitor lead/cycle time, optimize flow efficiency
  Drive continuous improvement through retrospectives and Agile best practices
• Impediment Removal & Team Support (25%)
  Proactively identify and remove blockers; elevate organizational issues
  Coordinate cross‑team dependencies and resource needs
  Maintain and propose tools, and generate metrics dashboards
  Support onboarding and knowledge transfer between Mexico and US teams
• Stakeholder Communication (20%)
  Provide sprint status updates and delivery risk reports
  Coordinate with Scrum Masters in other regions and functional areas
  Support Product Owner in multi‑team backlog management
  Facilitate demos and sprint reviews with Product Line stakeholders
• Team Development & Coaching (15%)
  Coach teams on Agile principles, Scrum values, and Kanban practices
  Foster collaboration, transparency, and continuous improvement of culture

• Experience:
  
  3+ years as Scrum Master/Agile Coach in software development
• 5+ years total in software development, project management, or technical program management
• Preferred:
  Embedded systems, firmware, or controls development experience

• Preferred:
  Certified Scrum Master (CSM) or Professional Scrum Master (PSM I/II)
• Preferred:
  Kanban Management Professional (KMP), SAFe Scrum Master (SSM)

• Expert facilitation and Agile coaching abilities
• Strong communication
• Experience with Agile/Scrum tools
• Metrics‑driven (velocity, burndown, lead time analysis)
• Comfortable with distributed teams across time zones

• Servant leadership mindset; puts team needs first
• Empathy and active listening; builds trust
• Resilience under pressure; maintains team morale
• Cultural sensitivity in multicultural environments

Required to work in the office, hours may vary but early morning availability is preferred due to time zone difference.

10% including international travel.

• Safety.
• Integrity.
• Respect.
• Teamwork.
• Inclusion.

• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development
• Promote Transparent & Open Communication

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today's data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network.

Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does…