Senior Program Operations Manager

Job Description Summary

The Senior Program Operations Manager is responsible for data collection and analysis to support program management business decisions and program deliverables. In this role you will collaborate with the Earned Value Management (EVM) scheduling and finance teams, Engineering Control Account Managers (CAMs), product operations, and program management. You will support the Program Management Office (PMO) in developing and implementing best practices and standard work templates to enhance efficiencies in program operations across all programs.

Additionally, you will be required to understand the clients, industry, and government market to support future contract proposals.

Essential Functions and Responsibilities

Operational Excellence and Continuous Improvement

• Run and continuously improve team operating rhythms, management of key performance indicators, and documentation of processes.
• Lead transformation efforts to eliminate waste, improve transparency, establish standard work, and enhance team value to the business.
• Develop and implement business operations best practices and processes to improve efficiency.

Structured Problem Solving and Risk Management

• Facilitate action planning and structured problem solving in accordance with FLIGHT DECK principles.
• Assist the Program Manager in identifying areas of risk and opportunities, tracking critical program risks, and ensuring timely communication of financial risk exposure through termination liability analysis.

Program and Financial Management

• Create and maintain annual Operating Plans and quarterly forecasts for internal and external customers.
• Manage weekly updates of actuals vs forecast through collaboration with CAMs to get their inputs.
• Serve as Control Account Manager (CAM) for Program Management budget and execute Program Work Authorizations based on formal government contract modifications.
• Execute Earned Value Management (EVM) processes and rhythms, including preparation of program management metrics such as cost and schedule data for Monthly Program Reviews (MPRs).
• Execute Program Work Authorizations based on formal government contract modifications.

Customer and Stakeholder Interface

• Interface with Government customers, coordinating internal and external meetings and reviews.
• Proactively communicate with external customers regarding business and financial operations.
• Partner with the proposal team to coordinate deal reviews and serve as the program interface for all proposals.

Facility and Infrastructure Management

• Act as program focal for seating, upgrades, and infrastructure, managing internal review board processes to ensure necessary investments are approved.
• Act as the program government property focal to ensure property is handled, managed, and tracked in accordance with customer requirements.

Cross-Functional Collaboration

• Work directly with finance, manufacturing, scheduling, program management, and engineering teams to meet customer requests, monthly deadlines, and reporting requirements.
• Use good judgment to make decisions and handle complex tasks across different teams and functions.

Standard Work and Metrics

• Define Standard Work for program financials at MPRs and associated customer briefings.
• Prepare program management metrics, including cost and schedule data, for Monthly Program Reviews (MPRs).

Qualifications and Requirements

• Bachelor’s Degree from an accredited College or University. Minimum of 5 years of experience in business, finance, manufacturing, sourcing, and/or project management.
• Capability to get a DoD Security Clearance.
• US Citizen.

Desired Characteristics

• Program Management Professional (PMP) Certification.
• Proven experience supporting executive level meetings and strategy reviews.
• Proven experience supporting broad cross-functional teams.
• Experience with earned value management (EVM).
• Comfortable presenting analytical data to both internal and external customers.
• Analytical and energetic nature, driven desire for efficient process control.
• Self-motivated and motivated to learn and teach.
• Effective problem identification and solving skills.
• Demonstrated lean and continuous improvement.
• Ability to document, plan and execute programs.

GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like Health Ahead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants.

Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for…