Senior Manager, Center Operations, Center Artificial Intelligence & Digital Experience; AIDE

Senior Manager, Center Operations, in the Center for Artificial Intelligence & Digital Experience (AIDE)

Admin/Professional

Full Time

MN13

Exciting Opportunity for a Senior Manager of Center Operations at Northeast Ohio Medical University! Northeast Ohio Medical University ( NEOMED ) is a mission-driven, community-based medical university committed to educating health professionals, advancing discovery, and improving the health of our region. We are seeking a Senior Manager, Center Operations, in the new Center for Artificial Intelligence and Digital Experience ( AIDE ), to manage the day-to-day operations, partnering with the Executive Director to establish core operating processes.

We are committed to fostering a collaborative and team-oriented environment that is essential to fulfilling our mission. We believe every employee should feel appreciated, valued, and empowered. To maintain a supportive organizational culture, we seek individuals whose values align with our mission and who thrive in a team-based approach. We encourage individuals whose values align with this collaborative approach to apply.

• Healthcare Coverage:
  Competitive medical, dental, and vision insurance through Medical Mutual
• Flexible Spending Account ( FSA ) or Health Savings Account ( HSA )
• Short-and long-term disability coverage, Long-term care coverage options, and Life insurance
• Retirement:
  State retirement plan with 14% employer matching to help you plan for the future
• Paid Time Off:
  Generous vacation and sick leave, in addition to 11 paid holidays each year
• Additional Benefits:
  Hybrid work environment (up to two remote days per week after six months) (Policy#3349-7-151)
• Educational benefits with our partner universities (Policy#)
• Ongoing investment in your professional growth through on-site training and Lean Six Sigma certification
• Employee wellness activities and initiatives that support a healthy work-life balance

The Center for AI & Digital Experience ( AIDE ) is a joint, mission-driven center jointly established between University Hospitals (UH)–Northeast Ohio Medical University ( NEOMED ) to focus on advancing human-centered artificial intelligence in healthcare.

The Senior Manager for Center Operations manages the day-to-day operations of the Center for AIDE , partnering with the Executive Director to establish core operating processes. The person in this role will manage the staffing and recruiting, onboarding, team development, and office infrastructure. The Senior Manager will lead the AIDE community and industry engagement, including coordination and engagement with the External Advisory Council, conferences and events planning and execution, communication and branding, and ongoing commercialization and philanthropic development.

This role requires strong cross-institutional coordination skills and the ability to manage operational processes across NEOMED , University Hospitals, and related governance, administrative, communications, development, and compliance offices.

Center Operations and Infrastructure:
Manage the daily activities and operational functions of AIDE . Partner with the Executive Director to establish, document, and continuously improve the AIDE strategic plan. Ensure AIDE operates efficiently and in alignment with institutional policies and strategic priorities. Create and manage budgets, track expenses, and analyze financial reports to ensure sustainability. Purchase needed supplies and…