Human Resource Business Office Manager

Ayden Healthcare of Wauseon

is currently seeking a full-time Business Office Manager / HR Director

Position Summary: The position of Business Office Manager (BOM) / HR Director is responsible for maintaining business office policies and procedures and assists in planning, developing, organizing, implementing and evaluating HR functions and activities of the facility. The BOM must be able to effectively communicate with the LNHA and Regional Team, as well as interact effectively with external clients such as families and outside agencies.

The position must function as both a team member and leader to ensure that work is accomplished and quality service is delivered while supporting team members and leading the way in celebrating team successes. With a focus on delivering quality service, the position must also manage the resources within their control and assist others in managing resources.

JOB DUTIES & RESPONSIBILITIES

• Complete weekly BOM Admission Checklist and present weekly at morning stand up to reduce exceptions

• Verify and tie out the midnight census testing for validity and accuracy on a daily basis

• Reference Policy Midnight Census

• Complete admission procedures in absence of Admissions Coordinator

• Conduct weekly Medicaid pending

• Medicaid Pending Log and Meetings

• Complete root cause analysis on accounts that contribute to bad debt, then advise LNHA regarding types of issues identified and proposed solutions

• Complete insurance forms per request

• Attend Utilization Review (UR)

• Meet with resident/responsible parties upon admission and discharge to discuss financial obligations

• Complete and coordinate tasks necessary for timely and accurate billing and collection.

• Attend and participate in scheduled training, education classes, and orientation programs to maintain and enhance quality of care.

• Maintaining personnel files, recruitment and employee retention

• Payroll processing and assisting staff with new employee orientation, explaining personnel policies and procedures

QUALIFICATIONS

• Must have 2+ years’ experience in the business office of a Long-Term Care facility or Assisted Living, 2 Years HR / Administrative supervisory experience

• Prior supervisory experience and management training.

• Must possess a thorough understanding of Medicare. Medicaid, Private Insurance, Managed Care costing and analysis, personnel management, accounts receivable/collections, resident funds, accounts payable, general ledger, and management of information systems.

• Must be able to use a computer literate and have a working knowledge of Microsoft Office but not limited to Excel and Word.

• Must be able to deal tactfully with team members, other staff, residents, family members, visitors, government agencies, and the general public.