PHARMACY​/TECHNICIAN

Job Description

Provide exceptional customer service to help people live healthier lives by treating our customers and employees in a fair and ethical manner, providing a safe, clean, inclusive environment, and being a responsible member of the community. Deliver the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by delivering health and wellness services and experiences consistent with state and federal laws.

Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

• Comply with local, state, and federal regulations; report all illegal activity, including robbery, theft, or fraud
• Comply with and reinforce all food safety, sanitation, and safety regulations, guidelines, procedures, and programs according to company, local, state, and federal health code regulations; conditions and notify store management
• Understand and perform ordering functions with primary and secondary wholesalers
• Understand and follow company guidelines on computerized inventory management, control, and ordering of all medications, devices, supplements, and supplies
• Maintain departmental standards including keeping clean and organized work stations and customer waiting areas
• Count, measure, and prepare specified product using company best practices
• Complete billing procedures adequately to assure best value to the customer and the company
• Answer phone and triage calls and answer inquiries as appropriate
• Understand and adhere to guidelines on accepting and tendering vendor vouchers, limits on cash shortages, and company shrink guidelines
• Operate the cash register and follow all cashier handling policies to prevent loss, including tendering electronic fund transactions such as Credit/Debit Cards, EBT, Gift Cards, cash, and check transactions
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
• Assist pharmacist in all responsibilities except those that require a pharmacist’s professional judgment
• Understand and adhere to HIPAA regulations and the company’s policies regarding the same
• Support company health and wellness initiatives
• Put away legend orders, including Central Fill deliveries
• Work cooperatively in a high‑paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Act with honesty and integrity regarding customer and business information
• Follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

MINIMUM

• High School Diploma or GED
• Must be 18 years old
• Ability to handle highly confidential information
• Meets minimum state requirements to perform the functions related to the position

DESIRED

• Any previous comparable experience
• Any equivalent experience of a pharmacy clerk
• EPRN familiarity

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams together with a passion for food and people. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose‑driven, and hungry to learn, your potential is unlimited.

Whether you’re seeking a part‑time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family!

• A wide range of healthcare coverage, including affordable, comprehensive…