PHARMACY​/TECHNICIAN

Job Description

Provide exceptional customer service to help people live healthier lives by treating our customers and employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, and delivering the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by offering health and wellness services consistent with state and federal laws.

Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

• Comply with local, state and federal regulations; report all illegal activity including robbery, theft or fraud.
• Comply with and reinforce all food safety, sanitation and safety regulations, guidelines, procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management.
• Understand and perform ordering functions with primary and secondary wholesalers.
• Follow the company guidelines on computerized inventory management, control and ordering of all medications, devices, supplements and supplies.
• Maintain departmental standards, including keeping clean and organized work stations and customer waiting areas.
• Count, measure and prepare specified products using company best practices.
• Complete billing procedures to assure best value to the customer and the company.
• Answer phone and triage calls and provide inquiries as appropriate.
• Adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages and company shrink guidelines.
• Operate the cash register and follow all cashier handling policies to prevent loss, including tendering electronic fund transactions such as Credit/Debit Cards, EBT and Gift Cards, as well as cash and check transactions.
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication and product dispensing.
• Assist the pharmacist in all responsibilities except those that require a pharmacist’s professional judgement.
• Understand and adhere to HIPAA regulations and the company’s policies regarding the same.
• Support company health and wellness initiatives.
• Put away legend orders, including Central Fill deliveries.
• Work cooperatively in a high‑paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

MINIMUM

• High School Diploma or GED.
• Must be 18 years old.
• Ability to handle highly confidential information.
• Meets minimum state requirements to perform the functions related to the position.

DESIRED

• Any previous comparable experience.
• Any equivalent experience of a pharmacy clerk.
• EPRN familiarity.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose:
To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities and each other, with food at the heart of it all.

Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose‑driven and hungry to learn, your potential is unlimited.

Whether you’re seeking a part‑time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family!

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