Senior Specialist Battery Lifecycle

Company: smart Europe

We are the brand for forward-thinkers. We celebrate challenging conventions and shaping the future of electric mobility. We focus on the essentials to bring perfection to customers. We make urban life more enjoyable and entertain our customers with new impulses.

Ever since smart exists, we rewrite the automotive industry’s rulebook. In the 1990s, we undermined the predominant philosophy of ‘bigger is better’ and designed a revolutionary car. Since 2020 we are the first car enterprise that switched to 100% electric! We aim to transform into a leading player in urban premium, electric & connected mobility provider.

Are you a forward thinker too?
Then join us now!

The Senior Specialist Battery Lifecycle is responsible for overseeing and managing all post-sales lifecycle processes for high-voltage batteries- and components installed in smart electric vehicles. This role serves as the central point of coordination across all stakeholders involved in the lifecycle of these components - including suppliers, service and repair operations, logistics partners, and end-of-life management entities across Europe. Acting as the primary interface for all battery and high-voltage component lifecycle topics, the incumbent ensures seamless cross-functional collaboration, compliance with regulatory and sustainability requirements, and continuous optimization of related processes throughout the entire lifecycle.

• Maintain close collaboration with smart Automotive headquarters and high-voltage battery- and component suppliers to implement, review and enhance external provided service- and repair processes, tools and workshop equipment, as well as logistics processes related to high-voltage batteries and components, ensuring full compliance with applicable European standards and regulations
• Develop and implement all required procedures-, processes-, and guidelines for the safe handling-, repair-, service-, and logistics (including Dangerous Goods logistics (ADR)) for high-voltage batteries and components
• Manage and support technical support-, repair-, accident- and recycling cases related to high-voltage batteries and components
• Serve as the internal point of contact and subject matter expert for the development and implementation of high-voltage–related initiatives, including training and qualification programs, field measures, and for the establishment of smart as a DGUV Information 209-093 recognized organization
• Act as the interface towards external parties and suppliers, overseeing the integration and governance of high-voltage battery and component processes for service and repair operations, logistics, and waste reduction treatment – including the negotiation and settlement of corresponding agreements and contracts
• Conduct analyses, identify and develop alternative reatment solutions (e.g., repair concepts, waste reductions such as remanufacturing, second-life applications, and recycling) in alignment with regulatory frameworks and smart’s sustainability strategy
• Support the Regulatory Compliance Team in all aspects related to high-voltage batteries and components

• Develop and maintain comprehensive overviews and reportings of all relevant processes within the scope of the defined key responsibilities
• Monitor the market situation and collaborate with relevant stakeholders to define and implement optimized repair methods aimed to ensure a high service level
• Maintain close communication with R&D on technical issues, provide structured feedback, and contribute to continuous improvement of related processes
• Evaluate the efficiency of internal processes with a lean and data-driven mindset, identifying improvement opportunities and implementing corrective and preventive measures where required
• Analyze competitor processes and brand positioning related to high-voltage batteries and components, identifying improvement opportunities and assessing their potential impact in alignment with EU regulations
• Continuously monitor evolving EU legislation and regulatory frameworks concerning high-voltage automotive batteries and…