Quality Manager

For:
Scaffolding & Event Structure Manufacturing

Employment Type: Full-Time

Note: Seeking qualified candidates that live with in a commutable distance to Archbold, Ohio.

The Quality Manager is responsible for leading and continuously improving all aspects of quality assurance and quality control for Haulotte Bil-Jax products. This role oversees the Quality Management System, supplier quality, manufacturing quality, inspection and testing activities, customer quality concerns, and regulatory compliance to ensure our scaffolding, staging, and access products meet the highest standards of safety, performance, and reliability. Working closely with Operations, Engineering, and Supply Chain teams, the Quality Manager drives continuous improvement initiatives and fosters a culture where quality, safety, and customer satisfaction are top priorities.

• Own and continuously improve the plant's Quality Management System (QMS), maintaining ISO 9001 certification and leading internal and external audits.
• Ensure compliance with safety-critical manufacturing requirements where product conformity is non-negotiable.
• Maintain product certification, conformity documentation, EN 1090 execution class requirements, and applicable temporary-structure standards including EN 13814, ANSI/SSFI, and equivalent regulations.
• Manage welding quality programs in accordance with AWS D1.1 and EN ISO 3834, including Welding Procedure Specifications (WPS), Procedure Qualification Records (PQR), welder qualification records, and welder performance tracking.
• Serve as the primary technical contact for customer quality representatives, third-party inspectors, notified bodies, and insurance or engineering reviewers.
• Develop and implement inspection plans covering incoming steel and aluminum materials, mill certifications, heat-number traceability, fabricated components, welded assemblies, and finished products.
• Oversee dimensional inspections, weld visual inspections, non-destructive testing (NDT) coordination, load and proof testing, and functional fit-up verification.
• Establish and maintain testing protocols for coatings and finishes, including powder-coat adhesion, coating thickness, corrosion resistance, fastener torque verification, and hardware validation.
• Manage calibration and maintenance programs for inspection, measurement, and testing equipment.
• Qualify, monitor, and evaluate suppliers of tubing, extrusions, castings, fasteners, coatings, and other critical materials, driving corrective actions when a non conformance occurs.
• Lead root-cause analysis and corrective action efforts using methodologies such as 8D, 5 Whys, Fishbone, and PDCA, ensuring timely closure and verification of effectiveness.
• Partner with Engineering to support design-for-maneuverability initiatives, drawing and specification reviews, engineering changes, and process improvements.
• Support new product introductions through control plans, first-article inspections, production validation activities, and launch readiness reviews.
• Investigate customer complaints, field returns, and quality incidents, providing clear technical findings and recommendations to customers and internal stakeholders.
• Maintain product, lot, and manufacturing traceability records to support quality, safety, certification, and customer requirements.
• Report and analyze key quality metrics including first-pass yield, scrap and rework costs, cost of poor quality, inspection performance, and corrective action cycle times.
• Build, develop, and lead a team of quality professionals, including inspectors, quality technicians, and documentation specialists.
• Promote a quality-first culture through coaching, training, Gemba walks, employee engagement, and a visible presence on the manufacturing floor.
• Collaborate closely with Operations, Engineering, Supply Chain, and Customer Service to drive continuous improvement, enhance product quality, and ensure customer satisfaction.

• Bachelor’s degree in engineering, Quality Management, or a related technical field, or equivalent combination of technical education and demonstrated experience.
• 5+ years of quality leadership experience in a metal fabrication, structural steel, aluminum, or capital equipment manufacturing environment.
• Working knowledge of AWS D1.1 welding codes and hands-on familiarity with weld inspection and qualification documentation.
• Experience maintaining a certified QMS (ISO 9001) and hosting third-party audits.
• Demonstrated competence in root-cause…