Retail Store Management Trainee

Overview

Retail Store Management Trainee to join our Team. Pay range: $13.00 to $23.00 per hour
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This role is designed for external retail assistant managers and store managers interested in fast-tracking into a Store Management position. A minimum of 1 year retail management experience is required. Eligible employees may earn commissions and various benefits described below.

We are seeking a Store Manager Trainee with a minimum of six (6+) months of Store Management experience. The Trainee is accountable for day-to-day store operations, promoting a positive environment, leading and developing store employees, recruiting and retaining top talent, maximizing financial goals, and managing Customer Relations / Customer Satisfaction. This position partners with the Store Manager to set the tone for a customer-centric environment.

It also involves analyzing store financial statements to meet financial goals, and supporting asset protection, sales, and customer service across a wide range of merchandise.

This position offers an hourly wage plus commission based on productivity and a bonus based on store performance. Actual pay depends on location, qualifications, and experience.

• Facilitate a customer-centric environment by engaging customers professionally and addressing issues promptly.
• Monitor and assist in training Pawnbrokers to meet First Cash standards.
• Recruit top talent through company-prescribed channels.
• Open and close the store, manage cash drawers and merchandise, and follow procedures to protect assets.
• Ensure asset protection through inventory control and proper documentation of loans.
• Administer store processes including inventory, loan management, merchandising, store presentation, systems, and reporting.
• Evaluate store financial statements and drive profitability through communications and goal-setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to uphold value and integrity of loans.
• Complete assigned tasks and training for self-development as requested.
• Communicate clearly with employees about the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• Assist with management duties when the Store Manager is unavailable.
• Perform other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds and perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and become firearms certified.
• May be required to assist customers in exterior areas or access exterior storage.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Ability to work in multiple locations as needed and to accommodate a flexible retail schedule including weekends and holidays.
• Store Manager Trainee will work 45+ hours per week; hours are based on business needs and not guaranteed.
• Computer literate and able to operate POS systems and office machines.
• Ability to multi-task in a fast-paced environment with attention to detail.
• Analytical skills and cash handling experience required.
• Ability to work independently with minimal supervision.
• Excellent work ethic and strong business sense.
• Bilingual applicants are encouraged to apply.

The commission incentive plan is proprietary to First Cash. Store Manager Trainees have the potential to earn 2-8% commission based on the gross profit of personal performance. More details are provided during the interview process.

The information in this description is not intended to be an all-inclusive list of duties. Management may assign or adjust duties and responsibilities as needed. Duties may change due to reasonable accommodation or other reasons.

Arbitration:
If offered a position, the company requires all employees to agree to binding arbitration to resolve disputes. Pay rates will not be below applicable local minimum wage requirements.

Earned Wage Access (EWA) is a service provided by Net Spend; signup is required and restrictions and fees may apply. First Cash 401K is available to employees 21 years or older. Maximum base pay rate is based on previous experience and skills.

First Cash Holdings, Inc. is an Equal Opportunity Employer. We provide equal employment opportunity regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. Reasonable accommodations are provided where appropriate.