UpCycle Ohio Part Time Associate

• Department: Social Enterprises
• Reports to: UpCycle Ohio Manager
• Supervises: N/A
• Hours of work: Up to 20 hours/week;
  Non-exempt
• Pay Range: Starting at $15/hour

The UpCycle Ohio Associate(s) are responsible for supporting the UpCycle Ohio Manager with day to day sales activities including greeting customers, answering questions, running the sales system, and keeping the sales stock organized and tidy. This position also lends support to the general operations of the Makerspace including addressing requests from makers, keeping the workshop spaces clean, and engaging with volunteers.

Additionally the UpCycle Ohio Associate will support the activities of the Thrift store including processing and sanitizing donations, keeping the sales floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas. The UpCycle Ohio Associate is expected to maintain a professional attitude with sincerity and enthusiasm reflecting Rural Action’s commitment to our customers and makers.

Customer service, sales and tool library management, production of upcycled products:

• Greet customers and makers, respond to questions, and provide outstanding customer service;
• Operate cash registers, completing financial transactions;
• Assist customers with tool library check-in and check-out;
• Price items and maintain floor stock; create seasonal and other end cap displays;
• Assist with upcycling projects to meet sales and production goals;
• Collaborate with team members on achieving sales goals and preparing for upcoming classes, projects, etc.;
• Assist with the daily operations of the Makerspace;
• Assist with maintaining an orderly appearance and safe working conditions throughout the Makerspace;
• Assist with processing, sanitizing and organizing donations;
• Support the needs of makers;
• Work with a diverse team of staff, service members, volunteers, work study students, and more to serve the needs of the space and those who engage with it;
• Attend and assist with planning and promoting educational & outreach events;
• Assist with coordination, implementation, and creation of content for social media platforms like Facebook and Instagram;
• Assist with planning, implementation, and coordination of monthly events and class calendar.

Zero Waste Support

• Support Rural Action’s mission to promote development of a zero-waste economy;
• Work creatively as part of a team to find the highest and best use for materials that are donated;
• Develop collaborations for materials management that maximize the function of the space as part of a re-use, recycling, repair and upcycling community;
• Other duties as assigned.

• Basic understanding of sales principles and customer service practices;
• Willingness to gain basic proficiency in each shop and tool in the space;
• Basic social media knowledge;
• Solid communication and interpersonal skills;
• Ability to read, write and effectively communicate with customers and team members;
• Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business;
• Ability to work as part of a team and take initiative independent of direct supervision;
• Ability to lift and carry 40 pounds; traverse uneven terrain; bend, stoop, stand for long periods of time, and climb hills, stairs and ladders;
• Customer service focus;
• Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service;
• Available to work a variety of hours, which may include early mornings, evenings, weekends;
• Integrity, credibility and commitment to Rural Action’s mission.

NOTE:

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Rural Action is committed to the principles of equal employment opportunity and is committed to making employment decisions based on merit. We are committed to complying with any and all pertinent Federal, State and local laws providing equal employment opportunities, as well as all laws related to terms and conditions of employment.