Account Development Manager

Enterprise Account Development Manager – Europe

More than 100 million users around the globe rely on Citrix to help them adapt, transform, and meet the challenges faced by every modern enterprise across private, public, managed and sovereign cloud environments. In today’s dynamic business landscape, work happens everywhere — across devices, locations, and environments. With this flexibility comes complexity and risk. Citrix helps our customers to secure the work by providing secure access to the applications their workers—humans and agents—need wherever they are and from whatever devices they use.

Citrix is trusted by thousands of customers to deliver improved user experience, more productivity, and tailored security at an optimized cost.

The Enterprise Account Development Manager at Citrix leads our most valued customers in the European Market, partnering with each assigned account to identify their business needs and deliver advanced technical solutions that result in focused business outcomes for both customers and Citrix. The ideal candidate will have a proven track record of success in identifying, developing, and managing strategy with targeted customers.

This role requires a strategic thinker with strong relationship‑building skills who can develop a deep understanding of the customer's top business initiatives and develop a robust account strategy and growth plan accordingly.

• Relationship Management:
  Build and maintain strong relationships with key executive level stakeholders and other influencers at the account, including C‑level.
• Lead executive engagement across exec briefings and other regional executive events. Track and report on market performance, providing insights and out‑of‑the‑box recommendations for future initiatives/investments.
• Customer Research and Strategy:
  Responsible for developing a 3‑year account growth strategy with clearly defined objectives and actions; create plan leading to beachhead.
• Conduct account research and analysis to identify opportunities to apply Citrix technology to achieve customer business goals. Research on assigned accounts including annual reports, 10
  
  Ks, 10
  
  Qs and other publicly available materials to build a profile of the accounts.
• Identify market potential: set customer growth strategies to capture this potential, and manage strategic account plans.
• Responsible for determining the strategic growth capabilities of accounts, while identifying risk areas.
• Monitor the breadth and depth of product usage within accounts and execute upon activities to increase account retention.
• Account Strategy Review (ASR) Documents:
  Work closely with cross‑functional teams, including Account Technology (ATS), Marketing, Solution Architects and Product Development to create ASRs and present internally and to clients.
• Sales Support:
  Provide support to the sales team in closing deals.
• Partner Management:
  Willingness to effectively and proactively partner with strategic partners.

• Education:
  
  Bachelor’s degree in business, technology, or a related field. MBA preferred.
• Experience:
  
  5+ years of experience in business development within the technology industry.
• Skills:
  
  Proven track record of success in identifying, developing, and managing business opportunities.
• Knowledge:
  Deep understanding of the technology landscape and emerging trends.
• Abilities:
  Strong relationship‑building skills, excellent communication and presentation skills, and the ability to work independently and as part of a team.
• Fluent verbal & written English language skills.

Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud‑based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks.

Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap — a moment of immense evolution and growth. And we need your expertise and…