Premier Loan Officer; Virginia

About the team

At Zillow Home Loans, we’re at the forefront of revolutionizing the home financing experience. As part of our dynamic and fast‑growing Fin Tech company, you’ll help reshape how consumers buy, sell, and finance homes, all while working in a collaborative and high‑energy environment. If you’re looking to be part of an exciting journey and make a real impact, Zillow Home Loans is the place for you.

As a Premier Loan Officer with Zillow Home Loans (ZHL), you’re not just originating mortgages — you’re building a network within the fastest‑growing channel in the industry. This role is designed for high‑performing, entrepreneurial Loan Officers who thrive on driving results, building influential referral networks, and shaping the future of integrated real‑estate transactions.

Remote location required:
Virginia. Your principal place of residence must be physically located in Virginia. While you may elect to work at a company office, remaining in this location is a condition of employment.

• Originate mortgage loans, guiding borrowers through the process, ensuring compliance, and providing all vital documentation for underwriting, processing, and funding.
• Build referral relationships with top real estate agents in your market — strengthening existing partnerships while breaking into new, high‑value agent networks.
• Drive fully integrated transactions, connecting customers, agents, and the loan process through Zillow’s platform.
• Be a catalyst for the rapid expansion of Zillow’s Premier Channel (2024–2026), outpacing industry benchmarks and setting new standards in the marketplace.
• Achieve production targets through a combination of company‑provided leads and self‑sourced opportunities generated from strong partner relationships.
• Use data‑driven insights to strategically manage your pipeline, ensuring efficiency and maximum conversion.
• Deliver a best‑in‑class customer experience through timely follow‑up, transparent communication, and proactive problem solving.
• Stay ahead of market trends, regulations, and lending programs to provide tailored solutions for borrowers and agents.
• Manage leads from Premier Agent partners and cultivate new leads through strong partner relationships.
• Promptly contact borrowers upon lead receipt and follow up after the initial discovery call to assess financing readiness and offer personalized support.
• Ensure all transactions follow applicable laws, regulations, and company guidelines.
• Maintain active licensing, complete required education/training, and stay current on regulatory changes and loan program knowledge.
• This role involves the collection, storage, and use of your voice prints (records of speech).

You are a high‑performing Loan Officer with a proven track record of success. An entrepreneurial self‑starter, you thrive in competitive markets and take full ownership of growth. You’re skilled at building deep referral partnerships with top real estate agents and are highly motivated by uncapped earnings and the opportunity to scale your business within Zillow’s unique ecosystem. Resilient and adaptable, you’re always looking for new ways to win.

• 3+ years of purchase mortgage origination experience as an active NMLS Loan Originator with multiple state licenses, or a Loan Originator working under a bank license (required).
• Completed the 20‑hr SAFE Pre‑licensing Education and passed the SAFE Mortgage Loan Originator Test – National Component with Uniform State Content.
• Physically located in and working from Virginia.
• Proven success in handling purchase loans and building referral business with real estate agents.
• Strong client service orientation and consultative sales skills.
• Excellent interpersonal skills, mortgage process knowledge, and ability to close loans successfully.
• Proficiency in Microsoft products (Outlook, Word, Excel).
• Associate’s or Bachelor’s degree preferred.
• Willingness to travel in‑market (5% of the time) to engage with agents and expand referral networks.

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most‑visited real estate…