National Outreach and Referral Relations Manager

Hopewell is a nationally recognized residential mental health therapeutic community located on a picturesque 325-acre campus in Middlefield, Ohio. We serve adults living with mental illness through an integrated approach that combines evidence-based clinical therapy, participation in a therapeutic community, meaningful work, exposure to nature, and a comprehensive model of healing and wellness. Our campus includes walking trails, gardens, and a working farm, creating a unique environment that supports long-term recovery and personal growth.

Hopewell is seeking a passionate, relationship-driven full-time National Referral Relations Manager to expand and strengthen our national network of professional referral partners. In this role, you will cultivate long-standing, trust-based relationships while identifying and developing new referral opportunities with behavioral health professionals, treatment providers, hospitals, educational consultants, and other key referral sources across the country. You will serve as an ambassador for Hopewell, helping professionals understand our unique treatment model and the life-changing outcomes it provides.

This position requires approximately 50% travel, including overnight and occasional weekend travel.

• Build, strengthen, and maintain relationships with referral professionals nationwide.
• Identify and develop new referral partnerships that align with Hopewell's mission and services.
• Represent Hopewell at conferences, professional meetings, networking events, and virtually.
• Educate referral partners on Hopewell's therapeutic community model and admissions process.
• Collaborate closely with Admissions, Clinical Services, Outreach, and Marketing & Communications to support referral growth.
• Track outreach activities and manage relationships through CRM and reporting tools.
• Develop strategic plans to expand Hopewell's national referral network.

The ideal candidate is a relationship builder who is energized by meeting new people and creating lasting professional partnerships. Qualifications include:

• Exceptional interpersonal and relationship-building skills.
• An engaging, enthusiastic, and high-energy personality.
• A genuine passion for Hopewell's mission and mental health recovery.
• The ability and willingness to learn and effectively communicate Hopewell's unique healing model.
• A commitment to building trust through authenticity, integrity, and follow-through.
• Excellent verbal, written, and presentation skills.
• Strong organizational and project management abilities with exceptional attention to detail.
• The ability to manage multiple priorities while working independently.
• A collaborative approach and the ability to work effectively across departments.
• A proactive mindset with a strong sense of ownership and accountability for results.

• Preferred:
  Bachelor's degree (with Master's/Doctoral preferred) in a clinical mental health field and 3 to 5 years clinical work with serious mental illness or comparable experience. Current clinical license preferred but not required
• Open to Bachelor's degree (with a Master's degree preferred) in a business, marketing, communications or related field, if also in possession of substantial experience with and knowledge about serious mental health challenges relevant to Hopewell.
• With either background, also preferred is 3-5 years of referral source relationship development and outreach experience in the health care field with a demonstrable record of success.
• Experience in behavioral healthcare, mental health, healthcare outreach, business development, admissions, or referral relations.
• Experience developing professional referral networks or strategic partnerships.
• Familiar it…