Inside Sales Representative Dock & Door

Are you an organized, customer-focused sales professional looking to build a career with an industry powerhouse?

We are partnering with the fastest-growing commercial entrance, equipment, and facility solutions provider in the industry that is on track to hit $100M in annual revenue.

Unlike single-brand competitors, our client provides customers with an unrivaled multi-brand catalog across commercial overhead doors, specialty entry systems, loading dock solutions, access controls, and building mechanicals. We are seeking an energetic, detail-oriented Inside Sales Representative to serve as the operational and commercial backbone of the branch—partnering with field sales reps, generating customer quotes, managing order flow, and driving inbound sales growth.

• Critical Operational Impact: You are not just entering data; you are the strategic inside partner to our outside field sales team, branch operations, and commercial clients.

• Massive Product Portfolio: Work with an extensive multi-brand catalog across commercial entrance systems, automated operators, and building equipment. You will always have the right solution for any customer request.

• Modern Systems & Infrastructure: Leverage enterprise ERP and FSM platforms (such as Net Suite) designed to streamline estimating, quoting, and order tracking.

• Clear Career Path: As the company continues its aggressive nationwide expansion, high-performing inside sales specialists have fast-track opportunities to advance into Outside Territory Sales, Project Management, Estimating, or Branch Leadership.

• Inbound Opportunity Management: Handle inbound phone calls, emails, and quote requests from commercial general contractors, facility managers, property management groups, and industrial end-users.

• Estimating & Quoting: Review project specifications, field measurements, and equipment requirements to prepare accurate, timely, and competitive proposals.

• Field Sales Enablement: Partner directly with Regional Territory Sales Managers to manage back-office workflows, input orders, look up product availability, and facilitate smooth handoffs to installation teams.

• Order-to-Delivery Coordination: Enter signed orders into the ERP system, track manufacturer lead times, coordinate delivery logistics with warehouse/dispatch staff, and keep clients updated on project timelines.

• Vendor & Manufacturer Liaison: Communicate with key parts and equipment suppliers to confirm pricing, lead times, and custom configuration availability.

• Account Retention & Service Sales: Identify upselling opportunities on inbound service calls, including recurring Planned Maintenance (PM) agreements and replacement parts packages.

• Inside Sales / Customer Service Background: 2+ years of experience in inside sales, order entry, customer service, or estimating within commercial construction, building materials, commercial doors/docks, HVAC, plumbing/electrical distribution, or industrial equipment.

• Technical Aptitude: Comfortable reading equipment specs, reviewing field measurements, and understanding commercial building product applications.

• System & Software Savvy: Proficiency with CRM/ERP software (Net Suite, Salesforce, or similar) and strong skills in Microsoft Excel and Outlook.

• High-Detail Execution: Highly organized, proactive, and capable of prioritizing multiple fast-moving quotes and orders in a collaborative branch environment.

• Strong Communication: Professional verbal and written communication skills with a focus on building positive relationships with customers and teammates.

• Compensation: Competitive base salary + performance bonus incentives

• Comprehensive Benefits Package:

  • Health, Dental, and Vision Insurance
  • 401(k) with company match
  • Generous Paid Time Off (PTO) and paid company holidays
  • Paid training and manufacturer product certification programs
  • Long-term career development and internal advancement pathways