Control Desk Clerk

CLASSIFICATION

TITLE:

Control Desk Clerk
FLSA STATUS: Non-Exempt
EMPLOYMENT STATUS: Full-time
DEPARTMENT: CAS
REPORTS TO: Unit Supervisor
PAY GRADE: A2
WORK SCHEDULE: 40 hours per week shift schedule

DISTINGUISHING JOB CHARACTERISTCS

Responsible for maintaining security control station, which monitors the entire 24-hour, 7 day per week Center for Adolescent Services.

“In this position, you are an At-Will Employee serving at the pleasure of the Administrative Judge.”

ESSENTIAL DUTIES:

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons, covered under the Americans with Disabilities Act, in accordance with its requirements.

Maintains and enforces security procedures, and ensures safety and security of both youth and staff. Conducts nighttime indoor perimeter checks to identify unusual situations and ensure building security.

Maintains group movement and control. Refers questionable activity to appropriate sources.

Completes Control Desk Logs, Vehicle Usage Logs, Incident Reports and other reports as necessary.

Maintains communications with Unit Counselors during shift change to discuss incidences, youth problems, and others issues to maintain security.

Assist in monitoring visitation via camera and maintains log reflecting names of visitors, juvenile visited and related information. Observes visitors and monitors physical contact between youth and visitor to maintain facility security.

Provides CPR and First Aide as necessary, and contacts medical personnel to provide professional medical care in serious emergency situations.

Excellent attendance is an essential job function.

OTHER DUTIES AND RESPONSIBILTIES

Perform other duties as assigned.

SCOPE OF SUPERVISION

None

EQUIPMENT OPERATED

Computer Operated Security Control System, telephone, Key Control System, Watch Tour System, Copier, TV; VCR;
Keys; handcuffs; shackles; walkie-talkie and other standard office equipment.

CONTACTS WITH OTHERS

Facility Staff; residents; clergy; residents’ families and other court personnel.

CONFIDENTIAL DATA

WORKING CONDITIONS

Good general working conditions but with occasional exposure to outside weather conditions when transporting youth or supervising outside activities. Possible exposure to assaults from youth. Possible exposure to blood, urine and other bodily fluids. Job requires employee to make physical contact with youth for the purposes of restraining, transporting, etc.

USUAL PHYSICAL DEMANDS

The following physical demands are typically exhibited by position incumbents performing this job’s essential duties and responsibilities. These physical demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.

While performing duties of this job, the employee normally must be able to walk through the facility, perform light physical labor, and may occasionally have to physically restrain and control persons of varying weights and strengths, for short and prolonged periods. The employee typically travels up and down stairs, stands for one or two hours at a time, bending, walking and running.

The employee may occasionally drag weights up to 175 pounds, and lift heavy objects up to 25 pounds.

The employee commonly uses usual vision demands and must normally be able to converse verbally with the youth, visitors, family members, general public and others, and to hear. The…