Director of Software Engineering - Teller Modernization, Trust & Security, Mainframe Modernization

If you are a software engineering leader ready to take the reins and drive impact, we’ve got an opportunity just for you.

As a Director of Software Engineering at JPMorgan

Chase within the Consumer & Community Bank Technology team, you lead a technical area and drive impact within teams, technologies, and projects across departments. Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery.

• Leads technology and process implementations to achieve functional technology objectives
• Makes decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures
• Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations
• Delivers technical solutions that can be leveraged across multiple businesses and domains
• Influences peer leaders and senior stakeholders across the business, product, and technology teams
• Champions the firm’s culture of diversity, opportunity, inclusion, and respect
• Drive modernization of the Teller platform, migrating from legacy mainframe systems to cloud‑native, modular architectures
• Enforce trust, security, and regulatory compliance across Teller modernization initiatives
• Re‑architect Argo‑based teller applications by decoupling device enablers and transitioning to modular, testable workflows with resilient host integrations
• Lead mainframe re‑platforming and refactoring to integrate workloads with aligned, contemporary solutions

• Formal training, or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
• Experience developing or leading cross-functional teams of technologists
• Experience with hiring, developing, and recognizing talent
• Experience leading a product as a Product Owner or Product Manager
• Practical cloud native experience
• Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field

• Manage and operate production platforms across modern and legacy estates, delivering Dev Ops/SRE (incident response, observability, CI/CD, capacity planning) while driving legacy modernization via re‑platforming, refactoring, API enablement, and data migration to cloud‑native architectures, including data lake design, real‑time streaming pipelines, and batch/ETL processing
• Demonstrate familiarity with teller and core banking platforms and their integration patterns (ESB/MQ/REST), ensuring reliable interoperability with upstream and downstream systems
• Bring Teller/Argo domain expertise: hands‑on platform management of Argo Traditional Client; current knowledge of Argo v6 objects (Enablers, host communications, Electronic Journal, Totals); and .NET Bridge integrations in C#
• Master cloud‑native architecture (API‑first, microservices, containers/Kubernetes), CI/CD and Git Ops to enable automation‑driven, repeatable releases
• Lead SRE and resilience practices: define SLIs/SLOs/SLAs, manage error budgets; align DR/BCP to RTO/RPO; and run chaos/fault testing with strong incident response
• Architect platform security: implement authentication/authorization, secure SDLC, secrets management, encryption, and adherence to regulatory and compliance requirements
• Apply enterprise Microsoft SQL Server expertise: performance tuning, HA/DR, security and role governance, schema lifecycle management, and observability