Housekeeping - Public Area Building Attendant Job Ojai area,California USA,Hospitality / Hotel / Catering

Public Area Attendant

The Public Area Attendant and Public Area Building Attendant will provide Forbes Five Star Service with attention to detail, quality, and consistency. PAA maintains cleanliness throughout hotel guest areas as well as back of the house areas completing daily quota of work. PAA assists in filling guest requests. This position provides the opportunity to select an appropriate leveling program based on quality and job knowledge.

Skills

and

Qualifications:

Essential:

Possess a positive, outgoing and friendly personality.
Ability to provide excellent guest service.
Ability to perform basic arithmetic.
Exercise good judgment and be a clear thinker in pressure situations.
Ability to focus attention to detail.
Ability to follow directions and work without direct daily supervision.
Team player.

Desirable:

Experience in a hospitality industry or equivalent.
Knowledge of proper chemical handling.
Basic ability to communicate in the English language.
Bilingual English/Spanish preferred.

Essential Job Functions:

This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor.

Efficiently process and prioritize tasks.

Review Daily Events Report and perform tasks according to group events.

Maintain cleanliness of public spaces including, guest room buildings, restrooms, restaurants, patios, plazas/terraces, elevators, main lobby, Camp Oak, ballroom pre-function areas, golf, thoroughfares and foyers, retail stores, pools, associate offices and break rooms, and back-of-the-house areas throughout property following proper sequence of cleaning.

Clean and reposition furniture, remove trash and debris, dust, sweep and mop floors, vacuum carpets and floor mats and maintain walking surfaces and counters dry.

Clean out site ranch offices and restrooms are needed.

Assist in cleaning up leaks and floods when necessary.

Place proper signage on spills and wet or flooded areas.

Place out-of-order signs on malfunctioning hardware or appliances.

Stock vending machines in restrooms and supply public areas with appropriate amenities and supplies.

Hand folds linen napkins for public restrooms.

Cuts and make flower arrangements for public restrooms.

Display work habits that promote accident prevention.

Adhere to health department sanitation and safety regulations.

Handle cleaning chemicals in accordance with OSHA regulations and hotel requirements.

Ensure equipment is functioning properly, reporting maintenance needs to the supervisor or manager.

Report maintenance needs via Knowcross

Maintain confidentiality of hotel guests and pertinent hotel information.

Ensure security of guest room access and hotel property, including assigned keys and communication devices.

Remain attentive to guests, continually serving them to ensure an enjoyable visit.

Remain calm and courteous in demanding and difficult guest situations, resolving issues whenever possible and reporting to supervisor or manager

Follow lost and found protocols.