Ops Senior Human Services Prog Analyst

OPS SENIOR HUMAN SERVICES PROG ANALYST

Requisition No: 867189

Agency:
Department of Health

Special

Note:

This is an OPS full‑time position.

• Provide outreach, engagement, referrals, warm hand‑offs, and care coordination services for individuals with substance use disorder and co‑occurring disorders.
• Develop networks with external stakeholders and service providers to increase access to community‑based resources.
• Work with internal and external agencies to assess and manage the referral processes to address necessary challenges for patients and providers.
• Coordinate with community partners to provide access to evidence‑based supports and programs, including addressing non‑medical needs such as housing, employment, insurance, food, and internet.
• Support people engaged in care and conduct outreach to engage or re‑engage individuals in care, including field work at hospital emergency rooms, neighborhoods in St. Lucie and Okeechobee Counties, jail/prison settings, and other locations as needed.
• Work with public safety agencies to identify linkage‑to‑care resources for incarcerated persons and those leaving incarceration.
• Participate in the county health department, public safety agency, and community team dedicated to opioid and substance use prevention and harm reduction.
• Advise on evidence‑based substance‑use disorders and harm‑reduction education to individuals, groups, and organizations.
• Serve as an active member of the Treasure Coast Opioid Task Force, Drug Free St. Lucie, and other community‑based groups.
• Participate in evaluation and quality‑assurance activities.
• Perform other duties as assigned and emergency duties as required.

• Knowledge of overdose prevention, substance‑use disorder treatment, harm reduction, recovery, and drug policy.
• Knowledge of linkage‑to‑care navigator and recovery support strategies.
• Knowledge of community and social‑service resources.
• Strong written and oral communication skills; ability to deliver high‑quality work under time constraints.
• Planning and execution skills: integrate multiple issues into comprehensive plans and deliver public presentations.
• Client interviewing, case management, and client‑centered counseling.
• Ability to establish rapport and communicate effectively with health‑care professionals, clients, and community members.
• Ability to work successfully among culturally diverse populations and coordinate with diverse stakeholders.
• Teamwork and independent work skills.
• Flexibility to work evenings and weekends as needed.
• Proficiency in Microsoft Excel, Word, PowerPoint, Teams, and Outlook.

• Valid driver’s license; if outside Florida, a valid Florida driver’s license within 30 days of hire.
• Travel 50–75% of the time per week.
• Willingness to work in a variety of settings, including disadvantaged neighborhoods, and to work evenings and weekends.
• Willingness to provide own transportation and to travel within Florida or out of state.
• Availability for emergency duty, including special‑needs shelter or disaster response.

• Bachelor’s degree in public health, social work, psychology, social sciences, or a related field.
• Master’s degree in the same areas.
• Bilingual or multilingual in English/Spanish and/or Haitian Creole.

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements)
• Workers’ Compensation (mandatory if needed)
• Reemployment Assistance (mandatory if needed)

The position requires a security background check and a drug screening. Successful completion of a drug test is a condition of employment for safety‑sensitive positions. E‑Verify will be used to confirm employment eligibility.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.