Front Desk, Healthcare

Join our dedicated team at Chai Care in Okeechobee, FL, where we pride ourselves on providing high-quality, patient-centered care to individuals of all ages. As a Front Desk representative, you will play a vital role in ensuring a seamless patient experience, from greeting and checking-in patients to coordinating appointments and handling administrative tasks.

• Greet and welcome patients, family members, and visitors in a professional and courteous manner
• Check-in patients, obtain necessary information, and update electronic medical records
• Schedule appointments, manage waitlists, and coordinate with providers and departments as needed
• Handle incoming and outgoing calls, responding to patient inquiries and resolving issues promptly and professionally
• Update patient information, insurance, and payment records
• Maintain a clean and organized front office, ensuring confidentiality and adhering to HIPAA guidelines
• Perform other administrative tasks as assigned

• 0 years of experience preferred, but willing to train the right candidate
• High school diploma or equivalent required
• Excellent communication, organizational, and problem-solving skills
• Ability to work in a fast-paced environment, maintaining a positive and professional demeanor
• Proficiency in electronic medical record systems (EMRs) and Microsoft Office Suite

• A dynamic and supportive work environment with a team of dedicated healthcare professionals
• Opportunities for growth and development in a growing organization
• Competitive compensation and benefits package (Details TBA)