Resident Experience Specialist – Community & Service Leader
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Bilingual
Birge & Held is seeking a Customer Experience Associate to deliver exceptional service to prospective and current residents at our Okemos community. You will build relationships, explain leasing options, and coordinate with the sales team to ensure a smooth prospect journey.
You will address resident needs, manage records in One Site, and support events while maintaining accuracy in reporting and KPI tracking.
Are you ready to take on the Resident Experience Specialist – Community & Service Leader role at Birge & Held?
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 38.000 - 52.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Resident Experience Specialist – Community & Service Leader role in the description above.
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