Lead Caregiver Trainer Office Assistant

Overview

• Benefits:
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
  • Bonus based on performance
• Company:
  First Light Home Care of Greater Lansing & Brighton
• Job Title:
  
  Lead Caregiver Trainer & Office Assistant (2 Full-Time Positions Available)
• Alternative Titles:
  Caregiver Training Coordinator | Office and On-Call Support Specialist | Client Care & Training Coordinator

About the Role

We’re looking for two full-time team members to fill a dynamic hybrid role supporting both our caregiving staff and office operations. This salaried position combines approximately:

• 20 hours/week of direct client caregiving
• 20 hours/week of office support, training, and on-call coordination

You’ll play a central role in onboarding new caregivers, coordinating weekend and evening coverage, and helping ensure consistent, high-quality care across our Lansing and Brighton territories.

• Caregiver Training & Support
  • Lead onboarding training for new caregivers (2–3 hours per session)
  • Conduct meet-and-greets and provide field coaching
• Office Administration & Scheduling
  • Answer phones and respond to inquiries during evening and weekend shifts
  • Assist with scheduling, data entry, file audits, and compliance
  • Use Well Sky for managing caregiver and client records
  • Conduct supervisory visits
• On-Call & Coverage Coordination
  • Rotate on-call duties for evenings/weekends
  • Respond to caregiver call-offs and urgent client needs
  • Collaborate with team members to maintain smooth weekend operations
• Territory Travel
  • Travel as needed between Lansing and Brighton for:
    Client visits, Caregiver check-ins, Meet-and-greets

• Background in caregiving, training, or office coordination preferred
• Excellent communicator and problem-solver
• Strong multitasking and time management skills
• Proficient with Microsoft Office and scheduling tools (preferably Well Sky)
• Reliable transportation and flexibility to travel between coverage areas
• Availability for evenings, weekends, and on-call shifts
• Empathetic, team-oriented, and client-focused

• Salary Range: $40,000 – $42,000 annually, depending on experience
• Benefits May Include:
• Health, dental, and vision insurance options (After 90 Days)
• Sick Time Paid Off after 120 days
• Flexible scheduling
• Ongoing training and career development opportunities
• Supportive and collaborative work environment

We’re a mission-driven home care agency committed to supporting seniors and individuals with disabilities in maintaining their independence. Our team values compassion, professionalism, and quality care — and we invest in our caregivers with real training, support, and growth opportunities. If you’re passionate about making a difference while working in a collaborative environment, you’ll thrive here.

Submit your resume and a short cover letter telling us why you’re a great fit for this hybrid caregiving and leadership role.

Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.