Cashier, Retail
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Cashier role at The Home Depot
. Cashiers provide customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, monitor and maintain the Self-Checkout area, and proactively seek product knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.
- Process Checkout and/or Return transactions and monitor the Self-Checkout area.
- Follow all policies and procedures to minimize shrink.
- Provide first-level escalation for customer issues and assist in coaching and training of other Front End Associates.
- Assist with supervision tasks such as coaching and training of Cashiers and other Front End staff as directed.
- Preferred qualification: 1+ years of Cashier experience (for Head Cashier).
- Full-time
- Not Applicable
- Consumer Services
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