Coach​/Ops Mgr Trainee

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This range is provided by Walmart. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$31.00/hr - $38.00/hr

Position Summary.

What you’ll do:

Leads and develops teams effectively by teaching, training, and actively listening to associates touring stores and providing feedback. Tours the store to teach, communicate, and collaborate with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively.

Models and demonstrates exceptional customer service standards, following the One Best Way (OBW) service model. Manages and supports customer service initiatives for example store of the community and community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies. Provides process improvement leadership to ensure a high-quality customer experience. Drives the financial performance and sales of the designated store area by reviewing and evaluating Profit/Loss statements, managing and assisting in budgeting, forecasting, and controlling expenses.

Ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, developing and implementing action plans to mitigate shrink and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, and providing recognition. Promotes a belonging mindset, recruits and develops qualified associates to meet staffing needs. Coordinates job-related activities by developing and maintaining relationships with stakeholders, supporting plans and initiatives, identifying goals and objectives, building accountability, measuring progress, addressing improvement opportunities, and demonstrating adaptability.

Ensures compliance with company policies, procedures, and values, supporting the Open Door Policy and ethical standards. Respect the Individual by building high-performing teams, embracing differences, and creating a workplace where associates feel seen and supported. Acts with integrity, promotes transparency, and supports Walmart’s regenerative goals by making a positive impact for associates, customers, and the community. Serves customers and members by delivering results, applying data insights, and balancing short- and long-term priorities.

Strives for excellence by displaying curiosity, taking calculated risks, adopting new technologies, and encouraging learning from mistakes.

At Walmart, we offer competitive pay and performance-based bonus awards. Benefits include medical, vision, and dental coverage; 401(k) with company matching; paid time off (PTO, including sick leave, parental leave, and family care leave); short- and long-term disability; company-paid life insurance; military leave pay; adoption and surrogacy expense reimbursement; and more. Additional benefits such as tuition assistance through the Live Better U program are also available.

Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Regional Pay Zone (RPZ) based on location.

Provides an additional differential to meet legislative requirements, where applicable.

2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience. For facilities that sell firearms, the position requires successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training. For facilities that…