Freight Accounting Administrator

Job Description

Description

RSI Logistics, now part of Trinity Industries, is seeking a Freight Audit & Pay Administrator. In this role, you’ll ensure the timely and accurate processing of invoices and payments for transportation services, while maintaining precision in all rail carrier expense records. You’ll verify that each invoice aligns with client activity, confirming services were utilized as billed. Acting as the primary point of contact for transportation customers, you’ll resolve billing inquiries and issues promptly, escalating when necessary to ensure seamless service and client satisfaction.

Lead the freight audit and payable process for assigned clients, ensuring accuracy and efficiency throughout every step.

Responsibilities include:

• Accurately enter all manually received invoices and apply GL coding promptly upon receipt
• Review and resolve unassigned EDI
  410 freight bills in a timely manner, including disputing, assigning, or approving as needed
• Monitor and manage the group email inbox, responding quickly and professionally to inquiries
• Track Class 1 railroad websites to confirm all applicable invoices are entered in Rail Command®
• Follow the railcar lease invoice process, verifying accuracy and working with vendors to resolve missing or incorrect invoices
• Confirm all data is complete and accurate prior to weekly export deadlines
• Receive customer payment information and prepare data for weekly import into Rail Command®
• Reconcile rail carrier and vendor accounts regularly to maintain accuracy
• Proactively manage credits and vendor relationships to ensure proper application of credits
• Monitor railcar lease abatements and confirm all credits are applied
• Address and resolve issues logged in the shared customer issues log
• Maintain and update the freight audit dashboard, share weekly with the customer, and recommend process improvements
• Lead weekly customer calls to review freight audit status and discuss opportunities for improvement
• Prepare and submit weekly payment summaries for Class 1 and short line carriers
• Compile documentation and submit claims to rail carriers for refunds
• Build strong relationships with clients and rail carriers by providing clear, concise, and proactive communication
• Monitor and resolve issues collaboratively, escalating to the Account Manager when necessary
• Identify process improvements to reduce or eliminate finance charges
• Partner with customers on invoice coordination and payment processes
• Assist in onboarding and training new team members within the department
• Foster a collaborative work environment, building constructive relationships across teams and functions

• High school diploma or GED required;
  Associate degree in Accounting or a related field preferred
• 1–2 years of experience in transport customer service, billing, and third‑party logistics
• Strong attention to detail and accuracy, with above‑average analytical and critical thinking skills
• Proficiency in Microsoft Excel and solid understanding of customer service principles, including quality standards and satisfaction evaluation
• Excellent communication skills—both written and verbal—with the ability to actively listen, convey information clearly, and adapt to audience needs
• Strong problem‑solving abilities and comfort working with numbers, including arithmetic and basic statistical concepts