Business Office Assistant; 164th & Portland - OKC , OK

Business Office Assistant (164th & Portland - OKC , OK)

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Dental Depot - Dental Business Office Assistant

Department General Administration

Job Status Full Time

FLSA Status Non-Exempt

Reports To Office Manager

Job Type Regular

Amount Of Travel Required None

Work Schedule Varies Monday-Saturday. Travel to various locations may be required and possible weekend/evenings hours.

Positions Supervised None

Position Summary Perform all business office duties including standing and greeting patients, checking patients in and out through Eagle Soft, answering multi line telephone with Scheduling Institute dialog, scheduling and confirming appointments via telephone or internet and compiling and recording patient charts and correspondence. Build positive relationships with patients by efficiently, effectively, and courteously communicating information.

Essential Functions To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

• Stand and greet patients, ascertain purpose of visit, and direct them to appropriate staff.
• Answer telephones and direct calls to appropriate staff using the Scheduling Institute dialog.
• Schedule and confirm patient appointments.
• Operate office equipment, such as voice mail messaging systems, and use word processing, label making software, copier, printer and scanner.
• Maintain medical records and correspondence files.
• Compile and record medical charts, reports, or correspondence.
• Receive and route messages or documents, such as laboratory cases and faxes, to appropriate staff.
• Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
• Interview patients to complete documents, health histories, or forms, such as intake or insurance forms.
• Complete insurance verification forms.
• Position may be responsible for opening the office.
• Position is responsible for pulling and accurately filing charts.
• Ensures printed material and forms are up to date. Registration forms annually, insurance verification forms semi‑annually and Soonercare forms are updated daily.
• Complies with:
  Dental Depot policies and procedures; OSHA policies, procedures, rules, and regulations; and HIPAA policies, procedures, rules, and regulations.
• Position may be required to relocate to other Dental Depot clinics either permanently or on a short term basis due to office needs, on an as needed basis at the discretion of Management.
• This position may complete other Administrative and Maintenance tasks as assigned by Management.
• Maintain regular and reliable attendance.

Education High School Graduate or General Education Degree (GED):
Required

Experience No prior experience necessary.

Certifications & Licenses None

Computer Skills Efficiently operates assigned computer software and other equipment, including Eaglesoft and Microsoft Office Suite.

Other Requirements Must have a valid driver's license, proof of valid vehicle insurance and must have annual Motor Vehicle Record Check, as a condition of employment if employee operates any Company owned vehicles or drives their own personal vehicle for Company business purposes. Must have knowledge of CDT Codes and pass the bi‑annual Dental Depot CDT codes test.

Skills & Abilities

• Communication, Written - Ability to communicate in writing clearly and concisely.
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Research Skills - Ability to design and conduct a systematic, objective, and critical investigation.
• Organized - Possessing the trait of being organized or following a systematic method of…