Box Office Specialist - Temporary

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Applicants are to thoroughly complete the online application and attach the following required documents: a resume and a cover letter explaining why you’re interested in the position and what makes you qualified for it. Applicants who do not attach the required documents will not be considered for the position. For application assistance or questions, please contact Human Resources at , Monday through Friday between the hours of 8:00 AM and 5:00 PM.

• Classification
  
  Title:
  
  Temporary Non-Exempt
• Working Title:
  
  Box Office Specialist - Temporary
• Datatel Position A
• Annual
  
  Hours:
  
  As needed or assigned not to exceed 25 hours per week or 750 hours in a fiscal year.
• Placement Range: $15.00
• Position Type:
  Temporary Part-time
• Job Category:
  Non-Exempt
• Reports To:
  
  Box Office and Marketing Manager

The Box Office Specialist manages ticket sales, reporting, and customer service for events held at the OCCC Bruce Owen Theater, the Visual and Performing Arts Center Theater, and other campus or community venues. This position supports both subscription and single-event ticket sales and plays a key role in daily box office operations. Responsibilities include assisting patrons with ticket purchases, maintaining accurate patron records, preparing sales reports, and handling cash and financial transactions through an online ticketing system.

The ideal candidate is detail-oriented, organized, and comfortable multitasking in a fast-paced environment. Strong customer service skills are essential, along with basic accounting and administrative abilities. This role provides ticketing support for OCCC campus and community events, including advance sales and on-site event operations.

High School Diploma.

• Demonstrated ability to handle financial transactions accurately, including balancing daily box office sales and reports.
• Strong verbal and written communication skills, with the ability to provide clear, professional customer service to patrons and colleagues.
• Working knowledge of box office operations, ticketing systems, and the role of the box office within a larger business or event operation.
• Proven ability to work effectively as part of a team while also managing individual responsibilities independently.
• Proficiency with Microsoft Office and similar software applications, including the ability to learn and use online ticketing systems.
• Strong customer service and leadership skills, including conflict resolution, accountability, and supporting a positive work environment.
• Ability to remain organized and effective in a fast-paced, deadline-driven environment, especially during live events.

• GENERAL
  
  PHYSICAL REQUIREMENTS:
  
  This position is primarily sedentary. The employee may occasionally exert up to 20–30 pounds of force to grasp, lift, carry, push, pull, or otherwise move objects.
• PHYSICAL
  
  ACTIVITIES:
  
  This position requires frequent movement throughout the venue, office, and OCCC campus. The employee must frequently communicate with and listen to patrons, vendors, administrators, faculty, staff, students, and others in order to perform the essential functions of the position. The ability to exchange accurate information in a variety of situations is required. The employee must frequently operate a computer, office equipment, and mobile devices to perform essential job duties.
  
  The employee must frequently position themselves to access materials at varying heights, including above head level and at ground level.
• VISUAL ACUITY:
  This position requires the ability to observe, judge, and assess the accuracy, neatness, and thoroughness of work, as well as…