Facilities Management Office Assistant - Student

Facilities Management Office Assistant
- Student

The Facilities Management Office Assistant-Student provides support to the Facilities Management office staff by carrying out a variety of administrative and clerical functions to support office operations. The position works with the Facilities Management Administrative Coordinator to ensure that the Facilities Management Administration office is staffed to answer phone calls and greet customers Monday-Friday during normal operating hours of 7:30am-5pm.

Position Type
- Student Employee

Job Category
- Student

General Description
- The Facilities Management Office Assistant-Student provides support to the Facilities Management office staff by carrying out a variety of administrative and clerical functions to support office operations. The position works with the Facilities Management Administrative Coordinator to ensure that the Facilities Management Administration office is staffed to answer phone calls and greet customers Monday-Friday during normal operating hours of 7:30am-5pm.

Reports To
- Facilities Management Administrative Manager

Minimum Education /Experience
- Current OCCC student enrolled in a minimum of 6 hours for the Fall or Spring semester or enrolled in a minimum of 3 hours for the Summer semester. OR Current OCCC student with a Federal Work Study award.

Required Knowledge, Skills & Abilities
- Ability to read and follow oral and written instructions. Accurate typing and word processing skills. Positive human relations skills. Positive communication skills. Basic math skills. Must be punctual and reliable.

Physical Demands/Working Conditions - 1. GENERAL

PHYSICAL REQUIREMENTS:

Sedentary work:
The person in this position may occasionally exert up to 10 pounds of force to grasp, lift, carry, push, pull or otherwise move objects.
2. PHYSICAL

ACTIVITIES:

This position requires the person to frequently communicate with and listen to administration, faculty, staff, students, vendors, and others to perform the essential functions of the position. Must be able to exchange accurate information in various situations. This position frequently requires the person to operate a computer and other office equipment to perform the essential functions of the position. This position requires the person to frequently operate equipment that involves repetitive motions of fingers, hands, and wrists.

3. VISUAL ACUITY:
This position requires the person to judge, observe and assess the accuracy, neatness, thoroughness of work assigned or to make general observations.
4. WORKING CONDITIONS This position performs the essential functions in an indoor, office setting.

Preferred Qualifications
- Basic knowledge of Windows computer operating systems and Microsoft Office Suite. Previous experience working in an office environment.

Required Training

Work Hours
- As arranged around class schedule, Monday through Friday, 7:30 a.m. to 5:00 p.m. Not to exceed 25 hours per week.

Department
- Facilities Management

Job Duties
- Provides front office coverage in the absence of the Facilities Management Administrative Manager ensuring to provide excellent customer service. Receive and routes phone calls to appropriate individuals. Take detailed messages for missed phone calls using the online call log and route to the appropriate individuals. Greet walk-in customers and direct them to appropriate individuals or departments on campus. Dispatch maintenance, custodial or other Facilities Management staff to address issues on campus via the radio.

Enter and track Facilities Management work orders utilizing Fresh Service work order software. Enter data into Microsoft Excel Spreadsheets, Access Databases, and Word Documents. Assist the Facilities Management Administrative Coordinator with…