Verdicts Specialist

Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note:

Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation

The Service Oklahoma (SOK) mission is to ease the stress in navigating government services by providing a best-in-class customer experience. We are Oklahomans helping Oklahomans by providing driver license and motor vehicle services on behalf of the state.

This position has an annual rate of $44,000.

Basic Purpose Positions in this job family are assigned duties and responsibilities involving document production and management through a variety of manual or technological processes. This may include preparing correspondence, reports or other documents, maintaining various filing systems, including computer records of various activities, reviewing and processing applications for permits or licenses, assisting agency customers with inquiries or problems concerning an assigned program area, processing various types of claims, requisitions, purchase orders and invoices for payment, and similar duties.

Maintains a variety of records such as perpetual inventories of supplies and materials, and statements of expenditures; reconciles departmental records with central records; prepares correspondence, forms and reports. Initiates and handles correspondence relating to a special field or program in regards to agency or program rules, policies, procedures, or requirements. Performs a variety of sorting and filing tasks; answers the phone, takes messages, and disseminates information;

opens, sorts, distributes, collects, and delivers mail; performs a number of tasks such as posting and recording data. Produces documents of various levels of complexity, ranging from plain copy typing to the manipulation of data to create complex presentations. Enters and retrieves information using personal computer or other data processing equipment, and receives and reviews coded and uncoded source documents;

proofs previously entered data and makes routine corrections. Examines, checks, and verifies reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements, and follows up on discrepancies. Maintains an inventory of equipment and supplies used in office or shop operations; receives or delivers materials and equipment. Supervises staff and activities involved in the performance of specialized or technical work, which involves the exercise of independent judgment;

develops operational procedures and trains staff. Reviews and processes claims from vendors, contractors, medical providers and others for reimbursement or payment under various state programs. Assists customers in securing needed information and documents; conducts interviews to obtain information from clients; provides transportation or other assistance to clients as required.

Levels are distinguished based on the complexity of assigned duties, the level of expertise required for completion of work assignments, and the responsibility assigned for the supervision of others. This is the basic level where employees perform only the most routine tasks. Employees will be expected to gain in-depth knowledge of the program or services being offered.

Education and Experience requirements at this level consist of six months of clerical office experience; or an equivalent combination of education and experience, substituting one of the following for the required experience: (a) six months of technical or vocational training course work or high school training in business or office machines; or (b) the completion of 15 semester hours from a college or university.

Knowledge,

Skills and Abilities

required at this level include knowledge of office methods and procedures; of grammar, punctuation and spelling; and of basic mathematics. Skill is required to operate office machines including computers. Ability is required to follow oral and written instructions, and to establish and maintain effective working relationships with others.

Some positions within the Oklahoma…