Senior Engagement and Performance Coordinator

Job Posting Title Senior Engagement and Performance Coordinator Agency 807 HEALTH CARE AUTHORITY Supervisory Organization Sooner Select Operations Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note:

Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation $74,028/year

At the Oklahoma Health Care Authority (OHCA), your work matters. Every day, our team helps ensure Oklahomans have access to better health and better care. Guided by our core values, Passion for Purpose, Trust & Transparency, Empowerment & Accountability, Best-in-Class, Outcome-Driven, and Servant Leadership, we foster a workplace where people feel supported, respected, and empowered to make an impact. Learn more about OHCA.

• Generous state-paid benefit allowance to offset insurance premiums.
• A wide selection of insurance plans with no pre-existing condition exclusions.
• Flexible Spending Accounts for health care and dependent care.
• Retirement Savings Plan with employer contributions.
• 11 paid holidays annually.
• 15 days of vacation and 15 days of sick leave in the first year.
• Longevity Bonus recognizing years of public service.
• Public Service Loan Forgiveness eligibility and tuition reimbursement.
• Wellness benefits, including an on-site gym and fitness center discounts.

Location:

4345 N Lincoln Blvd, Oklahoma City, OK 73105
Salary: $74,028/year

Work Schedule:

Monday – Friday
Primary

Hours:

8:00 a.m. – 5:00 p.m.

The Oklahoma Health Care Authority (OHCA) works to ensure Oklahomans have access to better health and better care. The agency’s core values include passion for purpose, trust and transparency, empowerment and accountability, best in class and outcome-driven, and servant leadership. As part of the interview process, candidates may be required to attend an in-person interview at our Oklahoma City office.

The Engagement & Performance Coordinator supports the Sooner Select program by leading and coordinating stakeholder engagement, program training, contract performance documentation, and cross-functional communication. This position serves as a key liaison between internal teams and external partners, including Contracted Entities (CEs), other state agencies, and community stakeholders. The role is responsible for promoting collaboration, tracking performance outcomes, maintaining internal process documentation, and supporting continuous improvement across Sooner Select operations.

• Coordinate stakeholder engagement activities such as round tables, trainings, listening sessions, and public forums with internal and external partners.
• Track and report on performance indicators related to stakeholder engagement, program communications, issue resolution, and contract deliverables.
• Support the development and maintenance of outreach strategies, stakeholder feedback tools, SOPs, internal audits, and engagement tracking systems.
• Collaborate with internal subject matter experts and external stakeholders to ensure timely resolution of issues and effective communication across all operational levels.
• Prepare communications, reports, CE memos, and training materials that align with agency policy and federal requirements.
• Maintain organized and audit-ready documentation of stakeholder interactions, SOPs, policy reviews, and CMS correspondence.
• Coordinate Sooner Select Operations projects and implementations in alignment with TMO efforts and change management priorities.
• Serve as the internal point of contact for specialized…