IIRS Operations Analyst

## IIRS Operations Analyst Apply:
Oklahoma County:
Full time:
Posted Today:
End Date:
October 15, 2026 (14 days left to apply):
JR66076
** Job Posting Title
** IIRS Operations Analyst
** Agency
* * 640 SERVICE OKLAHOMA
** Supervisory Organization
** Development & Support
** Job Posting End Date
** Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note:

Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
** Estimated Appointment End Date (Continuous if Blank)
**** Full/Part-Time
** Full time
** Job Type
** Regular
* * Compensation
* * The Service Oklahoma (SOK) mission is to ease the stress in navigating government services by providing a best-in-class customer experience. We are Oklahomans helping Oklahomans by providing driver license and motor vehicle services on behalf of the state.
This position has an annual rate of $60,000.00    Service Oklahoma offers a generous benefits package, including a benefits allowance to off-set the costs of medical, dental, vision, life and disability insurance plans. Service Oklahoma will match up to 7% towards an employee’s Defined Contribution retirement plan. Our employees receive 11 paid holidays, 15 days of paid annual leave, which increases with every 5 years of service, and 15 days of paid sick leave.

Additionally, employees will receive longevity payments based on their years of service with the State of Oklahoma.
** Job Description
**** POSITION SUMMARY
** The IIRS Operations Analyst serves as a technical and analytical resource supporting interstate driver record operations, AAMVA programs, reporting functions, and operational performance initiatives. The position is responsible for researching and resolving interstate record issues, administering federally required reporting, developing operational dashboards and reports, analyzing trends, and providing technical assistance to internal and external stakeholders.

The incumbent serves as a subject matter resource for interstate driver record systems and supports agency leadership through operational reporting, data analysis, and process improvement recommendations.
** POSITION RESPONSIBILITIES
** This job description describes the general nature and level of work performed by the employee assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities and skills.  
** Interstate Reporting and Compliance
*** Administers and submits federally required interstate reporting within established timelines.
* Reviews reports for accuracy, completeness, and compliance with applicable federal and state requirements.
* Researches discrepancies, exceptions, and unresolved transactions.
* Maintains documentation supporting reporting activities and compliance requirements.  
** Interstate Records and AAMVA Operations
*** Processes and researches interstate driver record transactions, including Change State of Record activities and related record maintenance.
* Coordinates with other jurisdictions regarding driver history and record inquiries.
* Assists with CDLIS, PDPS, SPEXS, and other interstate driver record systems.  
** Technical Support and Issue Resolution
*** Serves as a technical resource for agency staff, business partners, and external jurisdictions.
* Researches and resolves complex record discrepancies and system-related issues.
* Tracks, monitors, and reports operational issues through established ticketing systems.
* Identifies recurring issues and recommends corrective actions to leadership.  
** Data Analysis and Operational Reporting
*** Develops, maintains, and enhances operational dashboards and performance reports related to Interstate and Identity Records
* Collects, analyzes, and…