Dispatcher, Customer Service​/HelpDesk

Schedule

Work Schedule:

Shifts will vary

Work Type:
Onsite

Salary Range:
Targeted salary of $18.00/hr, based on experience

Benefits Provided:
Yes

Required Attachments:
None

Emergencies happen. When first responders are on the scene, it is because someone sent them there. They listened to the needs of the caller and were able to communicate these needs to a team so help could arrive. They may not but on the front lines, but their role changed lives. This person could be you.

The OU Health Sciences City Campus Police department is looking for individuals to serve the university and its mission as Dispatchers. You will be the eyes and the ears for the police department as you assist with emergency calls, service requests, and monitoring security cameras and alarms.

What’s in it for you:

On top of a rewarding career and your salary, you will also be entitled to:

• Generous Paid Time Off (PTO): When we say generous, we mean it. You will receive 16 – 22 hours of PTO per month. Enjoy ample vacation days and holidays to recharge and spend quality time with loved ones.
• Comprehensive Insurance Plans: Your well-being matters to us. Benefit from health, dental, and vision coverage, ensuring peace of mind for you and your family.
• Retirement Planning: Secure your financial future. Our retirement plans empower you to build savings and prepare for retirement with confidence.
• For more information about OU’s benefits,  .

What you will do:

• Receive and prioritize simultaneous calls on multiple instruments and dispatch responses to calls for service and to alarms.
• Control police radio frequencies, record and monitor all radio transmissions and incoming telephone calls and maintain required logs and records.
• Determine whether an emergency is in the dispatch service area and provide accurate and clear directions to specific locations.
• Relay records and information to officers in the field.
• Performs various duties as needed to successfully fulfill the function of the position.
• For a full job description,  .

If you want to make an impact, click Apply Online above! We look forward to hearing from you!

Education Required: High School Diploma

Certifications or Licenses

• Valid Driver License to drive university vehicles.
• Must obtain Oklahoma Law Enforcement Telecommunications Systems Terminal Operator Certification within 6 months of hire date

Working Conditions:

• Physical:
  • Constantly communicating and hearing including receiving detailed information over the phone or by radio transmission.
  • Frequently see, including color, depth perception and clarity.
  • Constantly sit for long periods of time.
• Environment:
  • Willingness to wear and maintain uniforms.

Why You Belong at the University of Oklahoma: The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!

Equal Employment Opportunity Statement: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures.

This includes but is not limited to admissions, employment, housing, financial aid, and educational services.

Hiring contingent upon a Background Check? :
Yes

Special Indications:
Hiring contingent upon police records check, Hiring contingent upon driver's license check

Note:

This description excludes nonessential boilerplate and unrelated postings. All required documents must be attached to your job application for the documents to be visible to the hiring department.