Service Support Specialist
Job in
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listed on 2026-01-12
Listing for:
PALFINGER AG
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Admin Assistant, Office Administrator/ Coordinator -
Administrative/Clerical
Admin Assistant, Office Administrator/ Coordinator
Job Description & How to Apply Below
Your Responsibilities:
- Serve as the first point of contact for internal and external service inquiries.
- Answer incoming calls, return missed calls and voicemails in a timely manner.
- Assign service / parts requests to the right department.
- Provide assistance to the spare parts and service department.
- Enter parts and service request in the CRM system.
Keeping track of service activities / requests in CRM. - Follow up with dealers and service centers.
- Complete weekly and month-end reports as well as other duties assigned.
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