Business Support Specialist

Business Support Specialist

Net Fabric IT Solutions — Oklahoma City, OK

Net Fabric is a rapidly growing managed services provider based in the Oklahoma City area. We are seeking a highly skilled and motivated team member to join our team. This entry‑level position offers the opportunity to learn hands‑on working alongside seasoned IT veterans and acquire valuable skills and experience.

• Deliver exceptional customer service.
• Resolve operational problems within the defined areas.
• Work in and aid specifically in proprietary business operations system.
• Analyze root causes of operational malfunctions and provide resolutions.
• Recommend process improvements to improve operational efficiency.
• Address customer issues promptly and accurately.
• Provide excellent customer service to all field businesses.

• Light technical proficiency; must be able to use computers and generate reports.
• Ability to analyze data and create and review processes.
• Excellent communication skills, particularly in customer service.

• Commitment to integrity and professionalism.
• Intelligent, capable, and creative.
• Thirst for knowledge and continual improvement.

Net Fabric is an Equal Opportunity Employer.

This is a full‑time, on‑site position at our OKC offices.

Local candidates preferred, as company is not planning to compensate for relocation.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Customer Service
• Industries: IT Services and IT Consulting