Customer Service Representative
Job in
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listed on 2026-01-14
Listing for:
The Overhead Door
Full Time, Seasonal/Temporary
position Listed on 2026-01-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
- Light clerical work including answering/screening/telephone calls to the appropriate person, resolution of calls (orders, quotes, etc).
- Respond to customer requests for information concerning order tracking, order expediting and product availability.
- Perform order entry at both sales invoicing level and request for products from supply plants.
- Notify customers of potential backorders, credit issues, order availability and any other information regarding orders.
- Act as a liaison between sales center and plant departments, gather the necessary information and respond appropriately.
- Process all necessary paperwork for the daily operation of the sales center as required.
- Other duties as assigned.
- 1-3 years Customer Service experience, door industry preferred
- Attention to detail and problem solving.
- Excellent telephone, written and verbal communication skills while interfacing with all levels of staff and customers.
- Working knowledge of PC’s and related software including MS Word, Excel, Access, Lotus Notes, etc.
- Willingness to learn product and processes, and work as a team
- Job Identification 3087
- Job Category Customer Service
- Posting Date 07/30/2024, 01:14 PM
- Job Schedule Full time
- Job Shift Day
- Locations 6200 SW 29th Street, Oklahoma City, OK, 73179, US
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