Customer Support Analyst - DoD Finance App

A technical solutions firm is seeking a Customer Support Analyst to act as the primary contact for users of a DoD financial management application. Responsibilities include addressing user inquiries, managing access requests, and documenting issues clearly. Ideal candidates should possess strong communication and analytical skills, along with a Secret Clearance. This position demands an ability to multitask effectively while ensuring high-quality support and timely responses to user needs.

The work environment is fast-paced with a focus on continuous process improvement.
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